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AROGYA SEVA KENDRA - Free Health Consultation -  Click here to know more

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  BIMA BHAROSA - An Integrated Grievance Management System to facilitate the policyholders and complainants to file their grievances with IRDAI -  Click here to know more

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Policies where the risk commencement date is on or after 1st October 2024, all the policy servicing shall be as per the IRDAI (Insurance Products) Regulations, 2024 dated 20th March 2024 and Master Circular on Health Insurance Business dated 29th May 2024

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Grievance Redressal

Go the digital way to access your policy the easy way

Sign into the STAR Health website or download the STAR Health App from the App Store or Play Store

Intimate a claim

Check claim status

Download policy documents and the 80D certificate

Find the nearest branch office and network hospitals

Renew your Policy

Pay EMI

For basic queries, you can use our WhatsApp services.
Simply send a “Hi” to 95976 52225  and follow the user-friendly on-screen instructions.
Our digital services are easy, fast and secure.
Try them today and enjoy the benefits of being a STAR Health customer.

Star Health and Allied Insurance Co Ltd, being one of the largest standalone Health Insurance companies, takes special care in redressing the grievances of our policyholders in a more humane and professional manner. We are always at the forefront of resolving grievances promptly.

To ensure swift and effective resolution of your grievance, you may submit your concerns by following the grievance redressal procedures outlined below. We ensure that any representation escalated through these levels is duly acknowledged, thoroughly reviewed, and responded to within the defined timelines.”

All grievances are recorded and assigned a unique reference number, which will be shared with you immediately upon receipt. Please use this reference number for all future communication, and correspondence related to your grievance.”