AIIMS Guwahati - Departments, Online Appointment & Care Services

AIIMS Guwahati - A Complete Guide

AIIMS Guwahati is a tertiary healthcare institute and medical college run by the government. It was established in May 2017, under the Pradhan Mantri Swasthya Suraksha Yojana (PMSSY). The All India Institute of Medical Sciences Guwahati is an Institute of National Importance (INI) that aims to provide advanced medical education and research along with clinical services in northeastern India.

It was established to address regional gaps in tertiary healthcare facilities and medical education. The institute offers OPD and emergency facilities along with super-speciality departments for advanced medical treatment.

Keep reading to get more information on the department, facilities, Outpatient Department services, etc. of AIIMS Hospital Guwahati!

Quick Information

The following table provides a quick overview of AIIMS Guwahati:

What is AIIMS Guwahati Known For?

AIIMS Guwahati provides tertiary healthcare, medical education, and research services in Northeast India. It was established under PMSSY in 2017, offering a 750-bed multi-speciality hospital with undergraduate and nursing programs. This INI (Institute of National Importance) is focused on model teaching and research.

AIIMS Guwahati offers comprehensive speciality and super-speciality services from General Medicine, Surgery, Paediatrics, Obstetrics & Gynaecology, and Radiology to Neurosurgery, Cardiology, Neonatology, and Surgical Oncology.

The facilities offered here are supported by state-of-the-art diagnostics, emergency facilities and structured OPD distribution for patient convenience. AIIMS Guwahati aims to redress regional imbalances in health care and to promote medical education and research.

Main AIIMS Guwahati Facilities

Here are the highlights of the different facilities offered by AIIMS Guwahati:

1. Main Campus

All India Institute of Medical Sciences, Guwahati

AIIMS Guwahati Address: Silbharal, Changsari, Guwahati – 781101

The main campus of Guwahati AIIMS offers central facilities, including:

• Library
• Hostel
• Parking Facilities
• Laboratory
• Medical or Hospital
• Auditorium
• Playground
• Badminton Court
• Basketball Court
• Tennis Facility
• Cafeteria
• IT Infrastructure
• Workshops
• Seminar Halls
• Extra-Curricular Activities

2. Emergency Services

Address: Silbharal, Changsari, Guwahati – 781101

Phone Number: 0361-2800630 (24/7)

Here are the emergency services offered in AIIMS Guwahati:

• AIIMS Guwahati extends emergency services for regional disasters, air evacuation. And trauma.
• The institute has trauma care facilities supported by trained healthcare professionals and medical equipment.
• A centre has been established to help manage and coordinate disasters, with adequate efforts to respond to cases across the region.
• To manage large patient influxes during disasters or mass casualty events, they are enhancing the capacity of buildings to handle trauma and surge efficiently.
• A dedicated disaster ward has been established to handle mass casualties
• They have integrated advanced point-of-care diagnostic tools to ensure that patients receive immediate test results. This facilitates faster decision-making regarding the initiation of effective treatment.
• Quality improvement initiatives are taken to assess and improve the services continuously to meet the required healthcare standards.
• They are collaborating with nearby medical facilities like local hospitals and clinics to build a network, providing prompt emergency care.

3. OPD Department

AIIMS Guwahati Address: Silbharal, Changsari, Guwahati – 781101

Phone Number: 361-2912011 (9 am to 5 pm), 0361-2800630 (24 Hrs)

Here are the comprehensive outpatient services provided by AIIMS Guwahati:

• Anaesthesiology
• Emergency Medicine
• Diagnostic & Interventional Radiology
• Orthopaedics
• Obstetrics & Gynaecology
• Haematology (Medical Oncology)
• Dermatology
• General Surgery
• Paediatric Surgery
• Neonatology
• Paediatrics
• Physical Medicine & Rehabilitation (PMR)
• Psychiatry
• Urology
• Cardiology
• Radiation Oncology
• Burn & Plastic Surgery
• Cardiothoracic & Vascular Surgery (CTVS)
• Dental
• ENT – Head & Neck Surgery
• Ophthalmology
• General Medicine
• Neurology
• Neurosurgery

4. Main Hospital Block

Address: Silbharal, Changsari, Guwahati – 781101

Phone Number: 361-2912011 (9 am to 5 pm), 0361-2800630 (24 Hrs)

AIIMS Guwahati was established in 2017 under the Pradhan Mantri Swasthya Suraksha Yojana. It operates autonomously under the Ministry of Health & Family Welfare, Government of India.

The institution includes 25 Speciality and 11 Super Speciality departments, specialised clinics, above 750 inpatient beds (main hospital + all centres), 24/7 emergency and trauma services, air evacuation, disaster management, and extensive diagnostic facilities.

Additional Centres Under AIIMS Guwahati

• AYUSH Centre
• PMR Centre (Physical Medicine and Rehabilitation Centre)
• Diagnostic and Interventional Radiology

5. Neurosciences Centre

Departments Available at AIIMS Guwahati

AIIMS Hospital Guwahati includes the following speciality and super speciality departments:

• Anaesthesia
• Anatomy
• Biochemistry
• Burns and Plastic Surgery
• Cardiology
• Cardiothoracic and Vascular Surgery
• Community & Family Medicine
• Dentistry
• Dermatology
• ENT - Head & Neck Surgery
• Forensic Medicine and Toxicology
• General Medicine
• General Surgery
• Hospital Administration
• Medical Oncology/ Haematology
• Microbiology
• Neonatology
• Neurology
• Neurosurgery
• Obstetrics and Gynaecology
• Ophthalmology
• Orthopaedics
• Paediatric Surgery
• Paediatrics
• Pathology & Lab Medicine
• Pharmacology
• Physical Medicine and Rehabilitation
• Physiology
• Psychiatry
• Pulmonary Medicine
• Radiation Oncology
• Diagnostic & Interventional Radiology
• Transfusion Medicine and Blood Bank
• Trauma & Emergency
• Urology

Diagnostic & Investigation Facilities

Here are the diagnostic and investigation facilities offered by AIIMS Guwahati:

• USG
• X-Ray
• CT Imaging
• MRI
• Neuro Endovascular and Interventional Radiological Procedures
• Superselective Chemotherapy
• Wada's test
• Peripheral Endovascular and Interventional Radiological Procedures
• Endovascular Venous Procedures
• Non- Vascular Intervention
• Biopsy of an abdominal lesion
• CT/US guided needle biopsy
• CT/US guided aspiration, etc.

OPD Appointment Process

Here are the stepwise procedures for AIIMS Guwahati OPD appointment:

Step 1: Visit the official website of AIIMS ORS at https://ors.gov.in.

Step 2: On the homepage, select the "Book Appointment Now” option to start the booking procedure

Step 3: Choose your preferred city as Guwahati

Step 4: Select appointment type. It will be “New Appointment" for first-time patients and “Follow-Up Appointment” if you are under ongoing treatment from this organisation. Follow-up patients need to provide their Aadhaar and mobile number or AIIMS hospital ID to log in.

Step 5: Select the department or speciality that you need to visit, which can include cardiology, dermatology, ENT, orthopaedics, or other medical services. The doctor’s name and slot will be provided on the display.

Step 6: Click on the preferred date and time based on the availability.

Step 7: Enter your mobile number, Aadhaar, ABHA ID, etc. to verify your identity for secured booking.

Step 8: Select Confirm Booking and a message for confirmation will pop up on the registered mobile number. Download the AIIMS OPD appointment slip, and you can print or save it for the hospital visit.

General OPD Timings

The timing for general registration, online appointment registration, ABHA token registration, etc. takes place between 8:30 am and 2:30 pm. The billing counter operates from 8:45 am to 2:30 pm, IPD registration from 8:30 am to 8:00 pm and yellow fever vaccine registration (only on Tuesday) between 8:30 am and 2:30 pm.

Documents Commonly Required

Here are the necessary documents required while taking OPD appointments for AIIMS Guwahati:

• Aadhaar Card or any other valid ID proof to verify your identity
• Contact number for the confirmation of your appointment
• Carry the appointment confirmation slip if you have booked an appointment online
• ABHA card
• Previous medical history
• Referral letter (if applicable)
• Investigation and diagnostic reports
• Previous prescription
• Insurance documents (if applicable)

Approximate Patient Expenses

AIIMS Guwahati is a government-funded organisation, offering treatment at lower expenses than other private hospitals. Look at the charges applicable for patient expenses in AIIMS Guwahati:

• Charges for New OPD Registration:As per government rules, the charges for new OPD patient registration are around ₹30.
• Diagnostic Tests:Patients may have to bear the charges of some diagnostic tests in case doctors prescribe X-ray, CT scan, or MRI. Here are the costs associated with the diagnostic tests:
  • Blood Tests: ₹50 – ₹500
  • X-Ray: ₹100 – ₹300
  • Ultrasound: ₹200 – ₹800
  • CT Scan: ₹1000 – ₹3000
  • MRI: ₹1500 – ₹5000

Disclaimer: These are the approximate costs of diagnostic tests at AIIMS Guwahati and may vary. Actual AIIMS Guwahati fees are usually decided based on diagnosis, treatment, duration of hospitalisation and applicable rates in AIIMS Guwahati during the time of treatment. Various procedures, lab investigations and other facilities can involve extra charges. Patients can get actual information on charges from the hospital billing section.

Insurance & Financial Considerations

While getting treatment from AIIMS Guwahati, you can check if your health insurance policy provides reimbursement eligibility for diagnostic procedures, hospitalisation, surgeries, or any other approved procedures.

As per the national health insurance scheme, you can seek cashless treatment from AIIMS Guwahati, as this hospital is chosen as a beneficiary under PM-JAY (Pradhan Mantri Jan Arogya Yojana) or Ayushman Bharat. According to the PM-JAY, the beneficiaries are eligible to receive free cashless tertiary care services of up to ₹5,00,000 per family per year.

The terms of insurance coverage may vary depending on the following:

• Insurance company
• Policy type, which can be individual, family or corporate
• Hospitalisation requirement (whether admission is required or not)
• Documentation procedure required for claim
• Exclusions and limitations specific to your policy

Before getting the treatment, patients need to verify the details directly with the insurer and hospital authorities. To avoid any unexpected expenses, inform your insurer and hospital beforehand.  

Helpful Patient Tips

Before planning their visit to AIIMS Guwahati, patients should follow some crucial tips to ensure a convenient experience:

• Consider visiting the hospital early at 8:30 am to avoid long queues at the OPD.
• Carry both physical and digital copies of all the medical reports, ID, prescription, results of diagnostic tests, etc.
• Before visiting the centre, check the location of the department you want to visit in the AIIMS Guwahati campus to avoid last-minute hassles.
• Do not forget to carry the confirmation slip of your appointment or the OPD registration slip when visiting AIIMS Guwahati to ensure easy treatment access.
• Consider checking the seat availability in advance online and also check the available slot before visiting the campus so that you don’t have to wait long.

Reader Information: The information provided in this article is intended solely for general awareness and educational purposes. It is designed to help readers understand the facilities, departments, and services available at AIIMS Guwahati.

We would like to clarify that we do not have any affiliation, association, or official relationship with the All-India Institute of Medical Sciences (AIIMS) Guwahati or any of its departments, staff, or administration.

While every effort has been made to ensure the accuracy and reliability of the information presented, details such as costs, services, timings, and policies may change over time. Readers are strongly advised to visit the official AIIMS Guwahati website or contact the hospital directly for the most up-to-date and accurate information.