"BIMA BHAROSA - An Integrated Grievance Management System to facilitate the policyholders and complainants to file their grievances with IRDAI|Click here to link your KYC|Policies where the risk commencement date is on or after 1st October 2024, all the policy servicing shall be as per the IRDAI (Insurance Products) Regulations, 2024 dated 20th March 2024 and Master Circular on Health Insurance Business dated 29th May 2024
"BIMA BHAROSA - An Integrated Grievance Management System to facilitate the policyholders and complainants to file their grievances with IRDAI|Click here to link your KYC|Policies where the risk commencement date is on or after 1st October 2024, all the policy servicing shall be as per the IRDAI (Insurance Products) Regulations, 2024 dated 20th March 2024 and Master Circular on Health Insurance Business dated 29th May 2024
Health insurance plans have become an inevitable part of securing your health and financial well-being. We ensure your secure future with the one of the best health insurance policy in India. Whether you're planning for medical emergencies, long-term treatments, or peace of mind during uncertain times, our comprehensive health insurance plans are built to support you and your loved ones.
When you buy health insurance from Star Health, you're choosing reliability, expertise, and affordability. Our wide range of health insurance plans caters to diverse needs—be it individual coverage, family floater options, senior citizen protection, or specialised policies for critical illnesses. With transparent processes and a nationwide network of hospitals, we're here to make healthcare accessible and stress-free.
A Star mediclaim policy goes beyond just medical expense coverage. It offers additional benefits like free health check-ups and cashless hospitalisation. Choosing the right health coverage doesn't have to be complicated. With intuitive tools, expert guidance, and tailored solutions, buying health insurance is simple, secure, and effective. Explore the plans explained below and buy health insurance that caters to your needs, and join millions of satisfied customers who trust Star Health to safeguard their future. Let’s build a healthier tomorrow—because when you buy health insurance today, you invest in security, peace of mind, and a life well protected.
Read More
7713
Crore+
Paid(Rs.) in FY 2022-23
4.68
/5
Rated Insurance Company
14.7
Lakh+
Claims Paid in FY23
INSURANCE
Health Insurance for Everyone
Spending for your health is not an expense but an investment. With ever-increasing health risks, medical insurance has become essential for everyone, irrespective of age. By keeping this in mind, we offer one of the best health insurance plans in India to safeguard you and your family from financial troubles and help you never compromise on your health.
We provide the health insurance in India that helps individuals with timely support during the complete phase of claim settlement and offer expert guidance to individuals and families. Buying a medical insurance plan is the safest way to ensure your well-being during a health emergency.
Health Insurance Plans to secure yourself
Super Star
No Limits, Just Benefits: Unlimited Restoration, Unlimited Renewal Bonus, Unlimited Sum Insured. Your protection never stops.
Freeze Your Age: Lock in your age and keep your premiums young until you make a claim.
Trusted Hospitals, Any Room: Choose from top-tier hospitals nationwide; you can pick any room at no extra cost.
Special Policy: Designed for people aged 50 years and above without any maximum age limit
Pre-insurance Screening: Pre-insurance screening is not required to avail this policy
Health Check-Up Discount: 10% premium discount is available if listed health check-up reports are submitted at the inception of the policy and subject to the findings in the submitted report
Special Cover: A unique policy designed for people diagnosed with Autism Spectrum Disorder Medical Screening: Pre-insurance screening is not required to avail this policy Modern Treatment: Expenses for modern treatments are covered up to specified limits
Add on Cover: Get the limits of your base policy enhanced with an affordable premium Modern Treatment: Expenses are covered up to the Sum Insured of the Base policy if there is an admissible claim under the base policy Claim Guard: Get cover for non-medical items if there is an admissible claim under your base policy
Special Care Gold, Star Health And Allied Insurance Company Limited
Unique Policy: Designed to provide cover for persons with disability or/and individuals with HIV/AIDS AYUSH Cover: Hospitalisation expenses towards AYUSH treatment are covered up to 100% of the Sum Insured Pre-Insurance Screening: Pre-policy medical check-up is not required to avail this policy
Enhanced Cover: Get enhanced coverage limits of your base policy at an affordable premium Non-medical Items Cover: Get coverage for non-medical items if there is an admissible claim under your policy Ayush Treatment: Get cover for AYUSH treatments up to the Sum Insured of the base policy
Pre-insurance Screening: Pre-insurance screening is not required to avail this policy Automatic Restoration: 100% of the Sum Insured is restored once in a policy period AYUSH Treatment: Hospitalisation expenses towards AYUSH treatments are covered
Health Insurance is a shield that protects you and your family from financial instability during health emergencies. Against the common misconception that Medical Insurance is only for the elderly or people with health risks, its necessity is indispensable for everyone. The best health insurance policy offers peace of mind in times of hospitalisation by taking care of your medical bills.
Uncertainties like COVID-19 have taught us the necessity of medical insurance. On the other hand, with the continuous spike in medical inflation, a health insurance plan can save your day either by providing cashless treatments or reimbursements on the incurred medical expenses. The flexibility of our health insurance is such that it can be availed either on an individual or floater basis to get wide coverage.
IMPORTANCE OF INSURANCE
Why Do I Need a Medical Insurance Plan?
The rising medical costs and an ever-increasing number of diseases make health insurance a necessity. Today, while planning your finances, never miss out on adding health insurance to your list.
Lifestyle Changes
The rising health complications are linked to the current lifestyle and environmental pollution. This necessitates the importance of being secured with a mediclaim plan, which can shield your and your family from financial troubles.
Medical Inflation
The cost of healthcare has multiplied over the years. It is not wise to solely depend on your savings to cover your medical needs. With the best health insurance, you do not have to worry about medical expenses to avail quality treatment.
Ambulance Expenses
Like the hospitalisation cover, it is important that the transportation expenses of the person to the hospital are taken care of during health emergencies. It implies the necessity of a medical insurance plan which covers ambulance charges.
Pre & Post-Hospitalisation
When it comes to health conditions, one often thinks only about hospitalisation expenses. But what about the costs incurred before and after hospitalisation? A mediclaim plan covers such expenses, thus, relieving you from financial stress.
Annual Health Check-Up
Having a periodic health check-up helps you prevent various health problems. Besides providing cover for incurred medical expenses, Health Insurance policies also facilitate annual health check-ups that help keep your health on track.
COVID-19 Cover
Pandemics like COVID-19 remind us of the importance of health and the necessity of medical insurance. So, to be financially stable even during uncertainties, buying health insurance becomes essential.
Tax Benefits
Medical insurance is an essential investment for which you can avail the tax exemption. Under Section 80D of the Income Tax Act, 1961, a taxpayer can avail tax exemptions on premiums paid towards the mediclaim policies.
Cashless Treatment
Cashless treatments are available at the Network Facilities that work in agreement with the Insurance Company. The cashless treatment facilitates you to concentrate on your recovery rather than worrying about your medical bills.
Financial Assistance
Make sure not to miss out on Health Insurance while planning your finances. Insuring yourself and your family members will make it certain that you are financially backed up in times of need. Medical inflation is ever-rising, so a sudden medical emergency may drain your savings.
Covers Pre-Existing Diseases
Most medical insurance policies cover Pre-Existing Diseases. Any medical conditions or ailments from which the policyholder is already suffering before opting for the medical insurance policy is referred as pre-existing disease (PED).
Health Insurance - A Quick Look
Health Insurance Features
Benefits
Sum Insured (INR)
Up to 2 Crores
Network Hospitals
14,000+ Across India
Pre-Hospitalisation
Usually 30-60 Days
Post-Hospitalisation
Usually 60-90 Days
Ambulance Expenses
Covered
Cashless Claim Settlement
89.9% in less than 2 hours
Coverage for Accidents
From Day 1
Tax Benefit
Up to Rs. 1 Lakhs
STAR HEALTH
Why Choose Star Health Insurance?
As the Health Insurance Specialist, we extend our services from offering tailor-made insurance policies to fast in-house claim settlements. With our growing network of hospitals, we ensure easy access to fulfill your medical needs.
We are India's first stand-alone health insurance company to deal with health policies in medical, personal accidents, and overseas travel. We have a comprehensive array of the health insurance plans with affordable premium rates designed to meet our customers' changing demands. Our hassle-free claim settlement process and simple reimbursement policies make us stand at the forefront of our competitors.
Wellness Program
Take part in our wellness programs and earn rewards for staying healthy. Redeem those rewards to avail renewal discounts.
Diagnostic Centres
Get access to 1,635 diagnostic centres across India with home pickup of lab samples and health checkup at your doorstep.
E-Pharmacy
Order medicines online at a discounted price. Home delivery and store pick-ups are available across 2780 cities.
24*7 Customer Service
Call us at 1800-425-2255 for claim intimation, telehealth services and to clear your queries.
In-house Claim Settlement
We’re the first Standalone Health Insurance company to settle the claims without any TPA but with qualified in-house team.
Claim Settlement
90% of our claims are settled under cashless within 2hrs and 92% of claims are settled under reimbursement within 7days.
Hospitals
We got you covered under our valuable service providers, agreed network and network hospitals for quality treatment.
Awards
We’ve been awarded for innovative product, best claim settlement and service provider from reputed survey organisations.
Valuable Service Providers
These hospitals are identified by Star Health and have been specially recognised for their efforts, services and quality.
Network Hospitals
Hospitals in agreement with Star Health provide seamless cashless facilities. Approval process is quick and comfortable.
Agreed Network Hospitals
Hospitals that have agreed with Star Health to provide cost-effective package rates for surgical and medical procedures.
Non-Network Hospitals
For getting treatments in non-network hospitals(not in agreement with Star Health), you can avail reimbursement claims.
Excluded Providers
Hospitals, where claims are not admissible. But life-threatening situation/accident expenses are covered up to stabilisation.
The support we provided to our customers
CATEGORIES
Types of Health Insurance Plans
Health insurance has become essential for everyone irrespective of age. The benefits of the medical insurance policies differ based on their types. Choose the policy that suits your needs by knowing about their types.
Indemnity Health Insurance Plans
Indemnity health insurance plans compensate the actual incurred medical expenses both in terms of cashless treatment facilities as well as reimbursements. Such types of mediclaim plans are available on individual and floater basis. They provide coverage up to the opted sum insured.
Fixed benefit health insurance plans provide lump sum cover for critical illnesses such as cancer, chronic kidney disease, brain tumour, etc. Keeping in mind the financial hardships one may undergo during life-threatening critical illness, the policy also pays the insured in one go.
Top-up health insurance plans provide additional cover even after the exhaustion of the sum insured of your existing policy. Sometimes the opted cover may not be sufficient to meet your medical needs. In such times, a top-up policy can reinforce financial protection by providing additional coverage.
Get to know the steps involved in the claim process. Whether it is a planned or emergency hospitalisation, filing a claim is made easy by choosing any of the following ways.
Intimate the claim by filling up the pre-authorisation form at our network hospital.
1
Claim Status
After the claim intimation, we update the claim status.
1
Hospitalisation
Once the claim gets approved, cashless treatment can be availed at network hospitals
1
Claim Settlement
We directly settle the claim with the network hospital.
1
Hospitalisation
In case of hospitalisation at Non-Network Hospitals, you need to pay for medical expenses initially
1
Claim Intimation
Submit your claim form along with hospital bills and other required documents
1
Claim Verification
We verify the documents and update the claim status
1
Claim Settlement
Once the claim is approved, we will process the reimbursement
KNOW WHAT IS COVERED
How to Choose the Right Medical Insurance Plan?
Buying a mediclaim policy is one of the best investments you ever make. But how to choose a plan that best fits your needs? Knowing the inclusions and exclusions help you choose the best medical insurance plan. Here are some ways that will guide you through the process.
Hospitalisation Expenses
Most medical insurance plans cover hospitalisation expenses such as room rents, ICU charges, surgery expenses, doctor consultations, etc. incurred on illness, injury or accidents.
Pre & Post-Hospitalisation
Understanding the impact of rising medical expenses, most medical insurance policies cover pre and post hospitalisation expenses related to in-patient hospitalisation.
Day Care Treatment
Technological advancements have reduced the time of surgeries and treatments that once took a lot of time. Hence, medical insurance policies cover Day Care treatments and procedures.
Domiciliary Hospitalisation
Some medical insurance policies also cover domiciliary treatments taken at home on the advice of the medical practitioner.
Organ Donor Expenses
Most medical insurance plans cover organ donor expenses. Organ harvesting and transplantation expenses are covered if the insured person is the recipient.
Road Traffic Accident
Accidents are unpredictable. Most mediclaim plans cover in-patient hospitalisations due to road traffic accidents.
AYUSH Cover
In addition to allopathic treatments, most medical insurance plans also cover alternative systems of medicines such as Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homeopathy.
Health Check-up
In addition to hospitalisation and other benefits, medical insurance policies also cover the expenses incurred for health check-up.
Automatic Restoration
What if your medical expenses exceed your sum insured? At such times, the restoration benefit restores 100% of your sum insured automatically after its full or partial exhaustion.
Self-Inflicted Injuries
Any form of self-inflicted injuries will not be covered under Medical Insurance Policies.
Obesity/Weight Control
Most Medical Insurance Policies will not cover expenses incurred due to the treatment for obesity or weight control.
Cosmetic or Plastic surgery
Medical Insurance Policies will not cover expenses incurred due to the treatment for cosmetic or plastic surgery if performed to enhance the appearance.
Hazardous or Adventure Sports
Medical Insurance Policies will not cover expenses incurred due to any health complications for indulging in hazardous or adventure sports.
Dental Treatments
Most Medical Insurance Plans will not cover Dental treatment or surgery unless necessitated due to accidental injuries and requiring hospitalisation.
Medical Aid
Medical Insurance Policies will not cover the cost of spectacles, hearing aids, wheelchairs, walkers and crutches and other similar aids.
Specific Diseases
Specific diseases are a list of diseases or ailments for which the Health Insurance Company has a waiting period. The expenses incurred due to such diseases will be covered after the completion of the waiting period.
Maternity Benefit
Most Medical Insurance plans have Maternity Benefits and Newborn Cover. Such benefits can be availed after the completion of the waiting period.
Initial Waiting Period
Initial waiting period denotes the time during which the policyholder has to wait to avail the policy benefits. However, it will not apply for hospitalisation expenses due to accidents as they will be covered from day 1.
Pre-Existing Diseases
Pre-Existing Diseases (PED) refer to the existing health condition of the person before taking the policy. Every Health Insurance Company has a PED waiting period. PED will be covered after the completion of the waiting period.
TAX DEDUCTION
Avail Tax Benefits
A health insurance policy not only covers your medical expenses but also saves you money on taxes. As medical insurance is an essential investment, Section 80D of the Income Tax Act, 1961 allows a tax deduction for the premium paid towards the plan. Here are a few additional advantages:
Tax Deduction for Paying the Premium
You can claim tax deductions of up to Rs. 25,000/- by paying a health insurance premium for yourself or your family. If you are paying the premium for your parents as well, you can claim a higher tax deduction of up to Rs. 1 lakh.
Tax Deduction for Health Check-Up
In addition to premiums, you can also claim tax deductions for expenses incurred towards preventive health check-ups as well. Under Section 80D of the Income Tax Act, 1961, you can claim income tax deductions up to Rs. 5,000/-.
ONLINE BENEFITS
Why Buy Health Insurance Online?
Buying a medical insurance policy online is loaded with benefits. Here are a few of them:
Easy to Compare
People have varying needs. You can compare the benefits of various medical insurance plans online and pick the right plan that suits your needs. You can also get an idea about premiums, which can vary based on the plans you choose and the number of people you add.
Cost-Effective
Getting a health insurance policy online can save you money. Most health insurance companies offer a discount on premiums for first-time online purchases of the policy. In addition, it also saves your time and effort as you can purchase the best mediclaim policy in just a few clicks.
Instant Quote
You can get the quote for the mediclaim policy online. All you have to do is select a health insurance plan and enter information such as age, health condition, etc. It allows you to compare premiums, coverage and exclusions based on your age and health factors.
At Your Comfort
Now you can buy the best health insurance in the comfort of your home. No more physical visits are required to enquire about the medical insurance plans and company as everything is available online.
Abundant Choices
You have numerous choices, as most medical insurance companies help customers buy health insurance online. Take your time to pick the right plan by analysing them in detail.
Liability
The terms and conditions for insurance are a bit hard to understand. Most medical insurance companies have listed the benefits of their policies on their website. This makes them trustworthy and easy to understand.
Transparency
Online processes are transparent. After completing the required information, you will proceed further to buy your health insurance policy. The premium is calculated based on your requirements. The online platform allows you to add or subtract the benefit, sum insured, your family members, etc. Based on your inputs, the premium is calculated and you can see the variation in the premium.
SECURE EARLY
Benefits of Buying Medical Insurance at an Early Age
There is no specific age for buying a health insurance plan. However, opting for a medical insurance plan at an early age has its advantages.
Less Premium
Age is an important factor in calculating the premium of Medical Insurance. The younger you are, the lower your premium will be.
Continuous Cover
Continuous cover through renewals will help you tide over the waiting period for Specific and Pre-Existing Diseases (PED).
Medical Test
Pre-insurance medical screening is not required if you purchase a health insurance policy at a young age.
No-Claim Bonus
You can avail a no-claim bonus for every claim-free year. It will enhance the sum insured that benefits you at later stages.
Co-Payment
No need to share your medical bills as co-payment is not applicable when you opt for a medical insurance policy at a young age.
RENEWAL
How to Renew Health Insurance Online?
Never miss out on the continuity benefits! Now renewal is made easy with the following simple steps:
1
Step 1:
Click on the Renew tab.
1
Step 2:
Enter your Policy Number and Date of Birth.
1
Step 3:
Choose the plan and your preferred Sum Insured. Then click Calculate & Proceed.
1
Step 4:
Choose your preferred payment method and complete the transaction.
GET STARTED
Make your next step safer!
See the benefits of partnering with Star Health insurance policies and get the most out of your insurance coverage.
Health Insurance Plans Provide Comprehensive Coverage
Star Health insurance policies or mediclaim plans cover all 24-hour in-patient hospitalisations due to illness, accidents and daycare treatments/procedures. All related pre-hospitalisation and post-hospitalisation expenses are payable up to the specified days mentioned in the policy clause.
Health Insurance Plans Provide more Flexibility
Star Health Insurance plans provide more flexible benefits when the policyholder buys a mediclaim policy and goes through certain hardships. For instance, when the sum insured gets exhausted, additional coverage is provided without any extra premium. This is where benefits like Automatic Restoration of the basic Sum Insured, Super Restoration of the basic Sum Insured and Road Traffic Accident (RTA) on the sum insured come into place.
Note: These flexible benefits are product/policy specific. Please refer to the policy clause to learn more.
Health Insurance Plans Allow Additional Disease-Specific Coverage
With Star Health, the insured can avail disease-specific policies for critical illnesses, cancer and cardiac ailments along with inpatient hospitalisation as a general mediclaim health insurance policy. We have a wide range of mediclaim health insurance policies to choose from like Star Cardiac Care Insurance Policy-Platinum, Star Cancer Care Platinum Insurance Policy and Star Cancer Care Platinum Insurance Policy.
Health Insurance Plans Cover Non-Hospitalisation Expenses
The insured can avail of non-hospitalisation expenses covered with most of our mediclaim Health Insurance Policies. Those include expenses, dental treatments, annual health check-ups, out-patient care treatments, diagnostics, consultations, etc.
Everything You Need To Know About The Mediclaim Policy
Steering the complexities of healthcare expenses in India can be quite overwhelming. With rising medical costs rapidly, a mediclaim policy works as a safety net and a critical resource. This article will direct you through the basic features of mediclaim policies, including mediclaim insurance and tips on choosing the right mediclaim policy in India.
What is a Mediclaim Policy?
A mediclaim policy is a health insurance policy which covers the medical costs incurred during hospitalisation and associated procedures. It gives financial assistance for medical exigencies, lowering the burden on the insured and their families. Mediclaim policy in India provides different benefits, which make them a favourite among individuals looking for financial protection in medical emergencies.
Main Aspects of Mediclaim Policy
Hospitalisation Coverage: Mediclaim insurance policies cover the cost of hospitalisation because of illness or injury. This consists of nursing charges, room rents, and other allied charges.
Pre and Post - Hospitalisation Expenses: Many mediclaim policies in India cover medical costs incurred during pre-and post-hospitalisation, ensuring encompassing coverage for the treatment process.
Daycare Procedures: Few medical procedures do not involve prolonged hospitalisation and can be treated within a few hours. Mediclaim policies even cover such daycare procedures.
Annual Health Check-Up: Certain mediclaim insurance policies provide the facility of an annual health check-up, motivating people to undergo regular health checks.
Cashless Facility: Many insurance providers provide cashless treatment at network hospitals, saving the insured from making out-of-pocket payments.
Outpatient Department (OPD) Cover: Some mediclaim policies cover outpatient treatment, such as diagnostics, consultations, and minor procedures without hospitalisation.
No Claim Bonus: If the policyholder doesn’t make any claims during the policy term, they are entitled to a no-claim bonus, either as a reduction in the premium or an increase in the sum insured for the next policy year.
Alternative Treatments: Many policies today cover alternative treatments like Ayurveda, Yoga, Naturopathy, Unani, Siddha, and Homeopathy (AYUSH). This works with the needs of those who want traditional and holistic medical treatment.
Tips to Choose the Right Mediclaim Policy
Coverage: The policy must have an exhaustive list of medical conditions and treatments.
Network Hospitals: See if the insurance provider has a large network of hospitals where you can get cashless treatment.
Claim Settlement Ratio: Choose an insurance provider with a good claim settlement ratio, which shows its ability to settle claims.
Additional Benefits: Choose plans with extra benefits, such as wellness programs and health service discounts.
Exclusions in Mediclaim Policies
Pre-Existing Diseases: Many policies exclude coverage for pre-existing diseases after a waiting period.
Cosmetic Treatments: The cosmetic or beauty treatment expense is not typically covered.
Self-Inflicted Illnesses: Any illness or injury caused due to self-inflicted injury or suicidal attempts is not covered.
How to Make a Claim?
Intimate the Insurer: Notify the insurance provider immediately of the hospitalisation or medical treatment.
Documents to Submit: Please submit all the documents, including medical reports, bills and discharge summaries.
Cashless Claims: If you use a cashless facility, ensure the hospital is in your insurer’s network and use the procedure for pre-authorisation as required.
Reimbursement Claims: Your insurer can reimburse you for your medical bills and reports for non-network hospitals.
Choosing the best mediclaim policy is essential to ensure your family’s health and financial security. Comprehending the different dimensions of mediclaim insurance will help you choose the best for you. Investing in a good mediclaim policy is a step towards a healthier and financially secure future.
Our Best Health Insurance Plans
Health issues increase with a sedentary lifestyle and advancement in age to a larger population. The current pandemic situation has underlined the need for Health Insurance more than ever before. All our policies provide coverage for COVID-19, on the purchase of a Health Insurance plan by a healthy individual/family, if diagnosed with COVID-19 and require hospitalisation. Covid-19 treatments are covered with some waiting period as mentioned in the policy clauses.
Our varied, feature-rich Health Insurance plans are available for several health issues and provide peace of mind at times of financial crisis due to medical contingencies and uncertainties.
Health Insurance plans primarily are of different types and are classified under two categories based on their coverage – for an Individual and a Family.
Individual Health Insurance Plan
Buying Individual Health Insurance plans cover an individual person for opted Sum insured, which can be used by the insured individual only.
Family Floater Health Insurance Plan
In the context of Family Health Insurance, a family indicates self, spouse and the dependent children and parents.
The Family Floater Health Insurance plan covers an entire family with a single premium, and the sum insured floats among the insured family members. At hospitals across India, the insured and family members can avail of quality-assured in-patient hospitalisation, modern treatments, diagnosis, surgeries, etc along with a host of other features.
Types of Health Insurance Plans at Star Health
With the increasing demand for valuable healthcare services, there comes an extreme increase in the costs of treatment and post care. Here, medical insurance plans play a vital role in protecting your loved ones during health emergencies and hospitalisation.
Health insurance comes in different types that caters to diverse needs and specifications. At Star Health, we offer one of the best health insurance policies in India that helps customers to stay stress-free and not worry about the medical expenditures if they face unprecedented situations.
Types of Health Insurance Plans
Ideal For
Individual Health Insurance
Single/Individual persons
Family Health Insurance
Self/Spouse/Children/Parents
Senior Citizen Health Insurance
People aged above 65 years
Critical Illness Insurance Plan
Expensive treatments against critical illness.
Top-Up Health Insurance
People who require additional medical coverage up to a certain amount when the existing sum insured is exhausted.
Group Health Insurance
Company employees or a group of people
Maternity Health Insurance
Covering medical expenses incurred in the prenatal and post-natal stage
Personal Accident Cover
Covering partial/total disabilities and death due to accidents.
Hospital Daily Cash
Managing daily cash as long as the insured is hospitalised
Disease-Specific
Those who suffer due to a specific health condition.
Key factors to consider before buying your Health Insurance Policy
Choosing the best Health Insurance is quite a task. It is hard to pick the best health insurance plans in India while numerous firms are offering Health Insurance. The inclusion and exclusion differ from each policy. Every information that you gather will help you in the process of choosing the right Health Insurance Plan.
If you are planning to buy best health insurance plans in India, you should also pick the right Insurance Provider.
Check out the plans offered by the Company. Every Insurance Company has its own Network Hospitals, so make sure to choose a company that offers a wide Network of Hospitals. Give equal importance to the claim settlement ratio, and go for the one that has a high claim settlement ratio.
When it comes to choosing the best Health Insurance Policy, be mindful of the following:
Inclusion and exclusion are the key factors, so it is important to read them carefully before opting for the policy. This can avoid misconceptions during the claim process. Understanding your Health Insurance coverage gives you an upper hand while filing a claim.
Waiting Period in Health Insurance should be of major concern because, during the waiting period, you cannot raise a claim to avail the benefits. Thereby, it is essential to know the duration of waiting periods. It is advisable to choose a policy that has a lower waiting period.
Network Hospitals are the hospitals that work in agreement with Insurance Companies to provide cashless treatment. Go for the insurer who has a wide network of hospitals as you can choose the one that suits you best.
Co-payment refers to the sharing of medical bills between the insured and the insurer. Some policies make co-pay mandatory and for some it is optional. Being aware of your co-pay gives you more flexibility while planning your finance.
Sub-limits are a common factor in Health Insurance. The policy might have sub-limits for different expenses such as room rent, Domiciliary treatment, AYUSH treatment, Cataract treatment, etc. So, the claim amount for such expenses is covered up to the mentioned sub-limits and you have to pay the balance amount.
A cumulative Bonus is also known as no-claim bonus. If you do not raise a claim during the policy period, then your Sum Insured will be enhanced by certain percentage. Such enhancement is called a cumulative bonus. The accumulated bonus will come in handy during the needful times.
How to choose the best health insurance options available in India?
Finding a single health insurance policy that caters to all your needs is impossible. There are several policies available, each with its own set of unique benefits. Therefore, it is essential to carefully evaluate the coverage benefits of each policy and determine what is included and excluded before selecting the best health insurance in India.
Checking waiting period for pre-existing diseases
Each health insurance plan has specific terms and conditions for pre-existing conditions. This implies that if an individual has any illness before obtaining a plan, the claim made for treatment of that particular illness will only be accepted after the insured has completed a specified waiting period.
Typically, the waiting period can vary between 6 months to 3 years, although specific superior plans, such as the mediclaim policy, offer a shorter waiting period. When selecting a health policy, choosing one with a shorter waiting period is advisable.
Check customer reviews
When purchasing medical insurance online, it is imperative to consider customer reviews of various health insurance companies. These reviews provide a balanced mix of positive and negative opinions, highlighting the relevant pros and cons. This valuable information will enable you to make a well-informed decision.
Compare premiums
It is essential to conduct a thorough comparison of both the plans and the premium. Numerous online aggregators exist that assist in comparing insurance policies based on their benefits, features, premiums, maximum returns, and more. Selecting a plan without carefully considering all available options in the market is akin to inviting future regret. By comparing plans, you can secure all the benefits at a relatively lower premium rate.
Read exclusions
Policyholders must pay more attention to exclusions in a health insurance policy, leading to unexpected situations. While a plan may cover certain illnesses, it is essential to note that there are limitations and exclusions. For example, some strategies may exclude coverage for conditions like hernia, cataract, sinusitis, Gastrointestinal issues, and joint replacement during the initial period. Additionally, expenses related to dental treatment, HIV/AIDS, eye-related healthcare, STDs, and cosmetic surgery may also be excluded. Selecting a health plan with fewer exclusions is advisable to ensure comprehensive coverage.
Advantages of Getting a Suitable Health Insurance Plan
Before you make a decision, it is vital to understand health insurance quotes online that suits your healthcare requirements. When you get to know various health insurance plans, you can select the policy by needs, finances, and accessible possibilities. It is an investment in your financial stability and health; hence, it should be chosen after consideration.
Many insurers offer health insurance plans in India with distinctive features, and it can be quite confusing to select the best health plan online. Here are the advantages of getting the right health insurance plans online:
Convenience - You can explore various options from the comfort of your home, thereby saving effort and time.
Wide selection - Choosing a health insurance policy online provides access to multiple plans and insurers and allows you to compare coverage, features, and costs.
Accurate & updated information - You can view the policy details, conditions, and terms and make wise decisions with reliable information and transparency.
User reviews & customisable filters - Many health insurance plans in different websites feature customer ratings and reviews that provide insights into the experiences of other policyholders. Also, you can tailor your search based on specific needs, such as coverage type, premium range, or any health requirements.
Get instant quotes - Online health insurance policy comparison tools provide instant quotes, thereby enabling quick comparisons of costs without needing to contact insurers on a direct basis.
Cost savings - Based on the health insurance premium, you can identify the best value for your requirements and opt for the one that fits your budget.
Optimal Level of Health Insurance Coverage
Health inflation increases by 14% in India every year. (Source: Business Insider)
Insurance experts suggest that coverage should be equivalent to approximately 50% of one's yearly earnings. For instance, if one makes Rs. 20 lakhs annually, a health insurance plan worth Rs. 10 lakhs could suit one. Nevertheless, given the escalating healthcare expenses, the minimum coverage should not fall below Rs. 5 lakhs.
The below table is an illustrative explanation on the type of health insurance plan that one can buy depending on the age group:
Age group
Type of Plan
18-30
A basic plan covering essential medical expenses and emergencies.
31-50
An all-inclusive, comprehensive plan that includes maternity coverage.
51 and above
An extensive coverage encompassing prescription medications, chronic conditions, and potential long-term care needs.
Nevertheless, depending on the client's profile, health insurance can extend up to 2 crores. However, people living in Tier-I and Tier-II cities can opt for different coverage policies as the treatment costs may vary.
For example, a family of two adults and one child residing in a Tier-1 city should aim for coverage between Rs 15-25 lakh to ensure adequate protection. On the other hand, families living in Tier-2 or Tier-3 cities may find a coverage of Rs 5-10 lakh sufficient.
Star Health, being one of the famous health insurance company in India, provides comprehensive health insurance coverage with multiple sum insured options, such as Rs. 5 Lakh, Rs. 10 Lakh, and Rs. 1 Crore that better suits the unique medical insurance needs of a customer.
1) A 5 Lakh Health Insurance policy offers a sum insured of ₹ 5 lakhs, i.e., the insured gets coverage of 5 lakh rupees in healthcare expenses and hospital bills, according to the terms and conditions of the plan. Our Health Insurance Plans with ₹ 5 Lakhs Sum Insured Include:
Smart Health Pro (UIN: SHAHLIP23172V012223)
Star Comprehensive Insurance Policy (UIN: SHAHLIP25037V082425)
Young Star Insurance Policy (UIN: SHAHLIP25035V052425)
Star Health Assure Insurance Policy (UIN : SHAHLIP23131V022223)
Medi Classic Insurance Policy (Individual) (UIN: SHAHLIP25038V082425)
Star Women Care Insurance Policy (UIN : SHAHLIP23132V022223)
Family Health Optima Insurance Plan (UIN: SHAHLIP25039V082425)
Super Star (UIN: SHAHLIP25036V012425)
2) A 10 lakh health insurance provides coverage for medical bills and hospitalisation costs up to Rs. 10 lakhs. With a higher coverage limit, the insured gets greater financial protection compared to a health insurance policy with lower limits. Our Health Insurance Plans with ₹ 10 Lakhs Sum Insured Include:
Super Star (UIN: SHAHLIP25036V012425)
Smart Health Pro (UIN: SHAHLIP23172V012223)
Star Comprehensive Insurance Policy (UIN: SHAHLIP25037V082425)
Young Star Insurance Policy (UIN: SHAHLIP25035V052425)
Star Health Assure Insurance Policy (UIN : SHAHLIP23131V022223)
Medi Classic Insurance Policy (Individual) (UIN: SHAHLIP25038V082425)
3) Our 1 crore health insurance plan will provide extensive coverage during medical emergencies and offer maximum benefits, such as daycare treatments, in-patient hospitalisation, and much more. A 1 crore Health Insurance policy can provide a secure feeling that comes with knowing you are protected. Our Health Insurance Plans with Rs. 1 Crore Sum Insured Include:
Smart Health Pro (UIN: SHAHLIP23172V012223)
Star Comprehensive Insurance Policy (UIN: SHAHLIP25037V082425)
Young Star Insurance Policy (UIN: SHAHLIP25035V052425)
Star Health Assure Insurance Policy (UIN : SHAHLIP23131V022223)
Star Women Care Insurance Policy (UIN : SHAHLIP23132V022223)
Star Health Premier Insurance Policy (UIN: SHAHLIP22226V012122)
Super Star (UIN: SHAHLIP25036V012425)
Health Insurance Plans for All Age Groups
Health insurance plans in India cater to all age groups, offering various features and coverage options. Here’s a breakdown of plans suitable for different age demographics:
1. For Young Adults (18-35 years)
Individual Health Plans: Focus on essential coverage, often with lower premiums.
Critical Illness Plans: Additional coverage for specific serious diseases.
Family Floater Plans: Covers the entire family under one sum insured, making it cost-effective.
2. For Middle-Aged Adults (36-55 years)
Comprehensive Health Plans: Include hospitalization, pre- and post-hospitalization expenses, and daycare procedures.
Top-up Health Insurance: Additional coverage over a base policy to enhance the sum insured at a lower premium.
Health Savings Plans: Offer a combination of insurance and investment options.
3. For Seniors (56 years and above)
Health Insurance for Senior Citizens: Specifically designed to cater to older individuals, often with benefits like domiciliary treatment.
Individual Plans: Focus on hospitalization and critical illness coverage tailored to older adults.
Lifetime Renewability: Ensure that policies can be renewed indefinitely, regardless of age.
4. Health Insurance Plans for Family
Suitable for families across all age groups, providing coverage for all members under one policy. It can be customized with riders for maternity benefits, accidental coverage, etc.
5. Group Health Insurance
Offered by employers, these plans cover employees and sometimes their families, ensuring access to healthcare services across age groups.
Key Considerations for All Age Groups:
Network Hospitals: Ensure a wide network for cashless treatment.
Waiting Periods: Understand the waiting periods for pre-existing conditions.
Exclusions and Sub-limits: Be aware of what is not covered and any limits on specific treatments.
Claim Settlement Ratio: Research the insurer’s efficiency in settling claims.
Choosing the right health insurance plan depends on individual needs, family size, and health status. It is advisable to understand different plans and consult with an insurance advisor if needed.
Factors to Consider When Selecting a Health Insurance Company in India
You can shortlist the top 5 medical insurance companies in India before you choose one to buy your health insurance plan from. Here are some of the factors that influence the selection of a health insurance company in India.
1. Claim Settlement Ratio Select the insurance companies with the Claim Settlement Ratios. Claim Settlement Ratio (CSR) denotes the percentage of claims settled by an insurance company in a year compared to the total claims obtained annually. A high CSR denotes that the insurance company has a record of settling claims.
2. Company’s Solvency Ratio The solvency ratio means the surplus of assets over liabilities and other obligations of the health insurance company. In general, a high solvency ratio denotes the reliability, stability, and long-term financial security of the company.
3. List of Network Hospitals When choosing health insurance, thinking of the network hospitals (both in-patient and out-patient facilities) is essential as it affects the convenience, cost, and quality of healthcare services available to policyholders. Having access to several hospitals ensures easeness and accessibility to healthcare services. Policyholders can select from a set of provided network hospitals, which have reputed medical facilities, for their medical treatment requirements.
4. Coverages Offered Consider the various coverage options available, like hospitalisation, critical illness coverage and cashless treatment. Look for health insurance plans with comprehensive hospitalisation coverages and a minimum number of exclusions.
5. Policy Exclusions Understand the health insurance policy exclusions clearly to ensure you know what is not covered by the health insurance plan. Many health insurance policies exclude pre-existing diseases or other medical conditions that policyholders already have at the time of buying the policy.
Also, health insurance policies may exclude coverage for congenital diseases or conditions present at birth.
6. Customer Service Reputation Consider the customer service reputation when buying health insurance so that you can choose an insurance provider that provides reliable support, transparent processes, and a commitment to customer satisfaction.
7. Claim Process Easiness An easy claim process ensures that you get a good experience with your health insurance provider and can concentrate on your healthcare without have to worry about the hassleness of claims.
8. Premium Affordability Make sure that you choose an affordable premium for you. Clearly understand the premium affordability criteria set by the insurer or employer to make sure that the health insurance premium fits within the budget constraints of the policyholder.
Generally, medical insurance comparison also helps find out the best medical insurance.
Benefits of Medical Insurance Policy
There are many medical insurance plans in India. There are many benefits that policyholders can get from the medical health insurance plans. Here are the benefits of buying a Medical Insurance plan.
1. Insurance Coverage During Medical Emergencies Medical Insurance Policy covers the expenses of various healthcare needs. This can include doctor fees, regular checkup visits to the hospital, major surgeries, etc. One of the best benefits of health insurance is the cashless treatment facility. During emergency hospitalization, you might not have enough amount to pay for the expenses immediately. At that time, medical insurance helps you get proper healthcare without having to worry, as the network hospital can settle the bills directly with the insurer. The policy terms will lay down the particulars of the health insurance benefits at the purchase time.
2. Flexible Premiums for Individuals The benefits of medical insurance advantages can be useful if you have planned for it beforehand. By doing so, you provide a sufficient time period to spread the premium over the years and also lower the financial stress. If you do not have an insurance policy in place, it might drain your savings. So, it is better to wait for a medical emergency to buy a health plan.
3. Protection against Medical Costs The increase in healthcare costs is making people fear. To avoid being stressed by medical costs, the benefits of health insurance have become valuable. When you add a health insurance policy to your financial plan, it can save you. The assurance of security against rising healthcare charges is among the advantages of health insurance.
4. Offers Riders or Various Life-related Uncertainties Riders are the most valuable benefits of medical insurance. Other than the medical insurance benefits, you can enjoy multiple coverage options. Such health insurance advantages help to create a personalized financial plan. For example, a critical illness insurance rider could offer proper medical insurance coverage against a list of life-threatening diseases that require high healthcare costs.
5. Extra Coverage Above Employer Health Insurance Several companies provide employer health insurance benefits to their employees. While they are useful, you might not have to depend on anyone for money in a time of need. Since the benefits of health insurance provided by a company are below a master policy, there are limitations to individual coverage. When you purchase an individual plan, you can avail yourself of extra health insurance benefits that are specific to your requirements.
6. Tax Benefits Apart from giving many benefits, health insurance also helps save on taxes. The Indian government permits the policyholder to lower their tax liability when they buy a health plan. Below Section 80D, there are specific tax benefits of health insurance applicable to a few conditions. However, the tax advantages are as prevailing tax laws subject to change.
7. Covers Pre- and Post-Hospitalisation Expenses Apart from hospitalization expenses like ICU charges, surgical procedures, etc., health insurance plans often offer coverage for the expenses incurred during the pre- and post-hospitalization periods. These health plan benefits are subject to various terms and conditions, so check the policy documents for applicable inclusions and exclusions in regard to these expenses.
8. Offers Maternity Cover Benefits Maternity coverage is provided as an extra add-on in most health insurance plans. Maternity coverage in health insurance can help offer coverage to many child-birth-related costs like a hospital stay at the time of childbirth, doctor visits, cesarean/natural delivery, etc. This permits expectant parents to concentrate on the mother and their child’s health without the additional financial stress.
9. Covers the Cost of Ambulances Your health insurance plan might cover the ambulance ride cost to the nearest hospital during an emergency. This can save you money and help you get the necessary medical treatment faster. This health insurance benefit could help you claim reimbursement for the ambulance charges as per the terms and conditions of your medical insurance policy.
10. Annual Checkup Benefits Many health insurance policies include annual checkups as a complimentary advantage below the policy. This could be beneficial as it can help you find out the health issues early on, making them easier to treat. These checkups include physical exams, blood tests, and other screenings. By having regular checkups, you can find out serious health problems at an early stage and take proper action correctly.
11. Day Care Treatment Coverage A number of treatments that earlier needed hospitalization can now be completed through modern outpatient daycare procedures. Several medical health insurance plans currently provide reimbursement for modern treatments like balloon sinuplasty, stereotactic radio surgeries, oral chemotherapy, etc., that do not need hospitalization.
As the list of these covered daycare modern procedures differs in various health plans, read through the policy documents to learn what is covered below your health plans.
Choose the best medical insurance in India by knowing their benefits, inclusions, and exclusions. Know your best medical insurance company in India by knowing their claim ratio. Which medical insurance is best in India? Compare the medical insurance plans of medical insurance companies in India to identify which medical insurance is best in India. Choose the top medical insurance companies with the highest claim ratios.
What features must be considered when choosing a medical insurance plan in India?
Medical insurance compares many features with various other medical insurance India. To buy medical insurance, consider some factors. The best medical insurance policy in India could be chosen based on the following factors :
Sum insured
Co-payments
Sub-limits
Scope of Coverage
Waiting periods
Exclusions
New age advantages such as day 1 PED cover, consumables cover, annual health check-ups, restoration benefits, etc.
Considering such factors, buy cheap medical insurance that is affordable for you but of the best quality.
How to claim Medical Insurance?
Know the medical insurance claims processing steps. Medical claim insurance has simple steps. To claim health insurance, you can follow these steps:
Make sure that you inform the insurer of your upcoming expenses within the particular time period in your policy.
Finish filling out the claim form correctly and get it signed.
Collect the necessary documents like :
Original bills, receipts, and discharge papers from the hospital.
Doctor's prescription copy and referral letter
Diagnostic test reports
Medical reports
Original bills received from pharmacy/chemists
Police FIR if it is a personal accident
Policy Copy(Very important) and medical insurance card.
Policy holder’s ID card
Submit all the necessary documents to the insurer.
Check claim status online through the insurer's website or mobile app.
If all the procedures are correct, the insurer will reimburse you for the medical expenses amount spent.
What is a Medical Indemnity Insurance?
Medical indemnity insurance saves medical professionals from financial losses because of medical malpractice or negligence. It offers coverage for legal costs and compensation payments. This is also called professional indemnity insurance.
How does it work?
It offers coverage for legal costs and compensation payments.
This Medical Indemnity Insurance helps safeguard against financial losses from allegations of negligence or malpractice.
It covers the cost of investigations, appointing a lawyer, or other legal expenses.
It covers the cost of defending oneself in court.
How do you purchase medical insurance online?
There are many ways to buy medical insurance online. Here are the steps to do so:
Know your medical requirements correctly.
Have a plan for a budget.
See for a health plan in which your preferred hospitals and doctors are included.
See for the illnesses covered under the health insurance plan.
Finally, purchase from a reputed health insurance provider.
Our Speciality Health Insurance Plans
Policy for Diabetes
The evolving lifestyle gives rise to serious diseases and disorders. One such complication is Diabetes. With the rise in medical inflation, having a Diabetes Insurance plan can save you from your financial breakdown. Our Diabetes Safe Insurance Policy is specially designed to cater for the needs of people diagnosed with both type 1 & type 2 Diabetes.
Policy for Cancer
Cancer is a serious threat and one of the leading causes of death across the world. A specific insurance policy for cancer offers cover for hospitalisation, treatment and diagnosis related to cancer. Our Star Cancer Care Platinum Insurance Policy is specially designed for people who are diagnosed with Cancer. In addition, it also provides coverage for non-cancer ailments.
Policy for Cardiac Ailments
Lifestyle changes also come with complications. With ever-increasing risks of cardiovascular illnesses and other associated complications, it becomes crucial that you secure yourself with the one of the best health insurance in India. Our Star Cardiac Care Insurance Policy-Platinum provides wide coverage for cardiac illnesses. It doesn’t stop there. It gives coverage for non-cardiac ailments as well.
Policy for Critical Illness
In most cases, health problems occur unexpectedly and the rising medical inflation adds to the trouble. The treatment for critical illness is expensive and runs for a longer course of time. Do not worry about the treatment expenses because our Star Critical Illness Multipay Insurance Policy, insures you against 37 critical illnesses. The policy provides a lump sum on the diagnosis of critical illnesses under 4 groups.
Wellness is Wealth
Something for Everyone, Regardless of Health Status
Gender & Health Status in India
According to recent health statistics, approximately 47% of men and 61% of women in India are considered unhealthy due to their sedentary lifestyle and diet habits. (Source: Contentful Assets)
Risks of Getting Cancer
The probability of an individual developing cancer in India is 1 in 9. Also, the number of cancer cases will increase by 12.8% in 2025 compared to 2020. (Source: National Center for Biotechnology Information)
Heart Diseases
One major problem that remains a public health challenge in India is cardiovascular diseases that are caused due to several factors, such as unhealthy diets, sedentary lifestyles, stress, and the usage of tobacco or other products. It is essential to take timely medical interventions, early detection techniques, and preventive measures to address this ongoing epidemic.
Mental Health Disorders
Mental health disorders prevail in approximately 14.3% of adults. This proves the significance of comprehensive medical insurance plans as they prioritise mental health coverage and provide effective support. (Source: Statista)
Importance of Health Insurance for Loved Ones
An online health policy has become more essential than ever as there is an increasing need for quality healthcare. The best medical insurance policy will act as a safety net for you and your loved ones and save you against unprecedented situations. Here’s an outlook on the importance of health insurance:
Cashless health insurance helps policyholders to get affordable healthcare services without the burden of upfront payments.
Diseases that are considered incurable are super expensive. Private health insurance in India will aid in getting the necessary financial aid.
Routine check-ups, chronic conditions’ treatment, and preventive care are affordable if you buy the best medical insurance in India.
Health insurance promotes health issue management and promotes early detection, leading to better health outcomes.
The insured will have access to amazing medical health care and excellent coverage options such as pre- and post-hospitalisation facilities.
A common critical illness coverage can protect you and your loved ones as the risk of renal ailments and heart diseases are massively increasing.
Getting an online health insurance policy in India will give you peace of mind and satisfaction.
Why Star Health is a famous Health Insurance Company?
Our motto is to serve the customers with the utmost care. We listen deeply to you, so we can provide one of the health insurance in India that earn your trust.
We are a Health Insurance Specialist, and here goes our list of most recent achievements on our customer-centric policies:
India’s Best Health Insurance Company For Retail Product – Insurance Alerts
Most Innovative New Product of the Year 2020
Young Star Insurance Policy had been awarded the Most Innovative New Product of the Year at ASSOCHAM’s Insurance E-Summit and Awards 2020
Best BFSI Brands 2019 by Economic Times
Best Health Insurance Provider of the year – Business Today, Money Today Financial Awards 2018–2019
Health Insurance Provider of the year Silver Award by Outlook Money Awards 2018
Reasons to choose Star Health Insurance Company as your Insurance Provider
Customer – centric company
Products are customer-centric and designed based on customer needs – Star Diabetes Safe Insurance Policy, Star Cancer Care Platinum Insurance Policy, Star Cardiac Care Insurance Policy-Platinum, Star Cancer Care Platinum Insurance Policy, Young Star Insurance Policy and many more, in the pipeline to serve you just the way our customers want.
Star Health Insurance acts with a set of core values that include trust and integrity with a customer-first mindset. This enables us to go the extra mile for you with our Health Insurance plans. We consider ourselves privileged to have positively impacted the lives of those who choose to be a part of the Star family.
89.9% of claims settled in less than 2 hours under cashless at our network hospitals
Cashless facility is made available within 2 hours in network hospitals across India. Our in-house claim settlement process is a major factor, which has allowed us to achieve this massive success rate. We ensure a hassle-free claim process and settlement done by qualified in-house doctors.
PAN India presence
Ever-growing 14,000+ network hospitals across India.
Claims settled by qualified doctors
A dedicated internal team of doctors to process your Health Insurance Plan claims, and fast-track the proceedings. This team also weeds out those who use nefarious methods to gain funds and intend to make gain out of Health Insurance.
No Third-Party Administration (TPA)
A claim does justice only when it is settled within the timeframe. Often, many insurance companies avail services of TPA and incentivized for the claim processing. Star Health Insurance does not depend on the TPA but on our in-house claim team to help process claims faster and settle them in shortest time during the most needed hour.
A high-quality free telemedicine facility for all
Health is inclusive, and we believe in access to everybody, not only our customers. Hence, anyone can avail of our free telemedicine facilities. Talk to Star App is a specialised application designed to serve this purpose.
Wellness programs
Star Health Insurance supports the active maintenance of good health with unique wellness programs that encourage a healthy lifestyle.
Other Products
Health Insurance for Individuals
Protect yourself with the best health insurance plan crafted specially for individuals.
What is the procedure for Health Insurance claims?
Star Health Claim Services ensures a prompt settlement process with an easy, customer-friendly, hassle-free process. As a health insurance experts, we offer cashless claims at all our associated network hospitals in India.
Cashless Claim Procedure
Contact the insurance desk at a network hospital. Share the Customer ID and Policy copy of the Insured patient.
Intimate a planned hospitalisation about 7 to 10 days in advance, while an emergency hospitalisation is to be informed within 24 hours of admission.
Procedure
Register claim
The documents are sent to the Star Health Claims Team
The documents get verified by the Claim Processing Team
The network hospital receives the decision of claim approval, query for additional documents or denial of cashless payment or rejection within two hours
When accepted, the claim gets resolved according to the terms of the insurance
Pay the difference, if any, before discharge
Reimbursement Claim Procedure
To claim reimbursement, the insured pays the hospital expenses. Within 15 days of the discharge date, the Insured is required to submit all the original documents to the Insurer.
Documents required for Health Insurance claim reimbursement
Duly filled claim form
Discharge summary from the hospital
Pre-admission investigation and treatment papers
Final Bill with detailed break up Cash receipt from the hospital and chemist
Receipt from attending doctors and surgeons regarding the diagnosis
Copy of PAN card, Aadhar card, cancelled cheque or NEFT details
For further assistance and queries, reach out to our customer care to get the queries cleared.
Health Insurance terms you need to know about
It is important to know about certain terms before purchasing health insurance. These terms help to know more about the policy coverage and its criteria. It is important to go through all the terms to avoid major mistakes. However, some terms can be difficult to understand.
Some of the general and common terms that will help you choose the correct health insurance plans are given below.
1. Sum-Insured
Sum-insured is the policy coverage amount.
2. Premium
Premium is the amount you must pay the insurer or the health insurance company against the policy purchased. The premium will depend on the type of policy you choose, the policyholder, age and other factors.
3. Cashless Claims
Cashless claims are health insurance claims that can be availed in the insurer’s network hospitals.
4. Add-On Covers
Add-on covers are additional features that offers additional financial covers in health insurance against unknown medical emergencies that involves high medical costs.
Other names for add-on covers are riders and optional covers. Critical illness, room rent waiver, maternity cover and hospital cash benefit are some of the common add-ons that can enhance your base health insurance.
5. Critical Illness
Critical illnesses are life-threatening medical conditions like kidney failure, cancer and cardiovascular diseases. For such critical illnesses, there are special plans that cover these illnesses. Additionally, you can get an add-on or a rider cover.
6. Network Hospitals
All health insurance companies have a tie-up with a certain number of hospitals in the country. These tie-ups with hospitals are called network hospitals.
7. Automatic Restoration
Most health insurance companies are offering automatic restoration benefits. You will benefit from insurance backup when you have exhausted the sum insured. In automatic restoration sum insured gets reloaded for the next hospitalisation during the policy term.
8. Pre-Existing Disease/Co-Morbidities
Co-morbidities like hypertension, COPD, kidney diseases, diabetes and other major health issues are considered as risk factors for health insurance. So people with any of the co-morbidities mentioned above are charged a higher premium.
9. Exclusions
Exclusions or limitations are circumstances and conditions that health insurance companies will mention in their policy wordings clearly. In such cases, your health insurance claims can get rejected or will not be processed further.
10. Inclusions
Inclusions or coverage benefits are one section that you should check properly. These benefits refer to benefits and other policy features the insurer will compensate you. Some common inclusions include hospitalisation, anaesthesia, surgery, ambulance charges and treatment-related expenses.
11. Waiting Period
In medical insurance, there will be a waiting period for health conditions. During the waiting period, you cannot avail the health insurance claims. The waiting period will differ for various health conditions and insurance policies.
12. Top-Up Plans
Top-up plans are policies that can be bought along with the base policy. When the sum insured by the base policy gets exhausted, the top plans will cover you.
13. Co-Payment
A copay clause or co-payment is a fixed percentage of the amount the policyholder should pay to the hospital on the expenses in the treatment taken. Copay percentage differs from policy to policy and depends upon the entry age.
What is the need for Health Insurance?
Some of the reasons why health insurance is required:
Buying the best health plan allows you to access quality healthcare without worrying about medical expenditure.
Medical insurance ensures the long-term financial security and economic well-being of a family.
A health insurance policy protects your lifelong savings by covering the pre- and post-hospitalisation expenses and helps you avail cashless medical treatment during emergencies.
If you have a best health insurance, the associated provider offers preventive health check-up facilities to the insured, depending on the policy conditions and terms.
Health plan provides the confidence to deal with medical inflation when you are at stake.
When you purchase health insurance, you can avail the tax benefit and exemptions in Income Tax provisions for premiums under section 80D (subject to limits).
How to pick a suitable Health Insurance plan from Star?
Star Health, partnered with multiple hospitals across the country, provides cashless services and reimbursement facilities to policyholders seeking medical treatments during emergencies. Here are the reasons to pick a health insurance plan at Star Health:
Sum Insured
Make sure to choose a policy with a coverage at an affordable premium in a policy year for hospitalisation.
Coverage Amount
When opting for health insurance, check the coverage amount under each policy. Choose the policy covering medical expenses like hospitalisation, daycare, ambulance and maternity.
Family Floater Plans
Prefer family floater plans, which will cover the whole family. Family floater plans are affordable and will cover the whole family.
Compare Various Policies
When buying health insurance, it is important to compare various plans and choose the one that suits you. It will also give you an idea about the coverage details and which policy will suit your budget.
Lifetime Renewability
When buying a health policy, ensure to verify the duration of coverage provided by a medical insurance plan and whether it includes limited renewability. This is crucial as the need for a health plan becomes more significant in the later stages of life. Therefore, opt for health plans that offer lifetime renewability.
Affordability
Reviewing health coverage appropriately and checking for reasonable premium rates while buying a plan from the health insurance company is essential.
What are the optional add-ons in Health Insurance?
Add-ons or optional features in health insurance can be included in your base policy by paying an additional amount at purchase. In most cases, people choose ad-ons as they are cost-effective and also have significant advantages.
Also known as health insurance riders, add-ons help you avail extra benefits and increase the scope of your current medical insurance policy. Add-ons are highly recommended assets that are worth investing in, as they will allow you to acquire the best health insurance for the future.
What are the Health Insurance eligibility criteria?
Health insurance plans has different eligibility criteria, including age, pre-existing medical conditions, etc. The following conditions must be met to qualify for a health insurance plan.
Age
The entry age for adults is 18, and they are eligible for all benefits according to the terms and conditions of the policy. However, the age criteria vary for different policies.
Pre-Medical Screening
The pre-medical test is a must for policyholders over the age of 45 or 55. However, prior to issuing a policy, most senior citizen health plans need medical exams.
Pre-Existing Disease (PED)
Pre-existing conditions are diseases diagnosed in the insurer before purchasing the health insurance plan. Pre-existing diseases have a set waiting period during which you are not eligible for all your health insurance benefits.
You can submit claims for that specific condition under your health insurance plan only after the waiting period. To prevent claim denial, provide the right information about your health issues and lifestyle choices
Basic Criteria
Requirements
For Adults
Aged between 18 and 65 years
Dependent Children
16 days to 25 years
Pre-Medical Screening
Over the age of 45 or 55 years
How to buy the health insurance online from Star health?
Health insurance is India's most overlooked insurance policy, as only approximately 18% of the urban population is covered under any health insurance scheme. (Source: Times of India)
However, given the continuous increase in health disorders and medical expenses, individuals of all ages need the appropriate health insurance plan to be prepared.
The main objective of the best medical insurance plans in India is to offer extensive financial protection for you and your family members. Therefore, it is essential to ensure that you select a health insurance policy that provides adequate coverage and affordable premiums. However, before buying the best mediclaim policy online, it is essential to follow the proper process to ensure you get the best health insurance coverage in India.
1. Comprehend Your Needs
The initial step when purchasing insurance, whether individual or family health insurance, involves evaluating your specific needs. Look for a health plan that covers a wide array of medical expenses, such as hospitalisation, transportation, and critical illnesses that may be prevalent in your family's medical history. By conducting thorough research, you can easily identify the most suitable plan that aligns with your needs.
2. Compare Plans and Know Your Budget
It is essential to have a budget before purchasing a health insurance policy so that you can consider a low-priced and easy-on-your-pocket health plan. Also, compare various plans and choose a comprehensive plan based on premiums and policy coverage.
3. Choose a Reputed Provider
You should check the reliability and reach of the insurance provider you wish to choose. They play a crucial role in helping you make informed decisions and protecting you financially against medical expenses.
The optimal choice for health insurance is a high sum insured with the best coverage options under a lower premium. Purchasing health insurance online saves time and eliminates the need to visit a provider or communicate with an insurance agent.
Here are the steps to buy the best health plan online from Star Health:
Step 1: To get started with the process, click on the “Buy Now” button and enter the requested information, such as name, phone number, email ID, and the PIN code of your city.
Step 2: Select the insurance plan as per your requirement and pay the premium.
Step 3: You will receive the complete policy documents at your registered email address.
How to calculate health insurance premiums?
The health insurance premium is determined by a number of factors, including your medical history, the sum insured, and your family’s medical history.
You can choose to pay it every month, every quarter, every half year, or annually.
You can opt for a plan with a premium payment that doesn’t seem like a burden if you have knowledge of your needs and capacities.
Health Insurance Premium Calculator: An Overview
Health insurance premium is defined as the amount of money you have to pay to the insurer on a periodic basis to avail medical coverage as and when required. A health insurance premium calculator enables you to calculate your mediclaim premium based on the customer’s requirements.
The insurer is liable to pay for the medical bills and hospitalisation expenses when the insured is diagnosed with any ailments subjected in the policy terms. Here are some of the benefits of an online health insurance calculator:
You can have a premium estimate before purchasing the policy.
You can choose one of the best health policy in India based on comparison results.
You can get an idea of the available discounts and flexibility of changing the data.
You can include or exclude add-on coverage through riders provided by the insurance companies.
A health insurance premium is calculated based on the entry age with gender, medical history, policy terms, no-claim bonus, and lifestyle factors.
How do health insurance premiums work?
Paying the health insurance premium is important as it maintains your policy active, safeguarding you from high medical costs and confirming that you don't lose advantages such as the waiting period credits. The way the health insurance premiums work is provided below.
Financial Security : In exchange for your payments, the insurance company offers financial assistance for your health care needs, like doctor visits, hospital stays and lab tests.
Timely Payments : You must pay your premium on time regularly to make sure that you get uninterrupted coverage.
What Are the Factors That Affect Health Insurance Premiums?
Several factors influence your health insurance plan, affecting whether the premium of your health insurance policy increases or decreases. Mentioned below are some of these factors:
Age
Age determines the health insurance premium. The higher the age, the higher the premium for the health insurance plan. With an increase in age, you are more prone to developing age-related diseases and require medical care, which raises the premium of your health insurance coverage.
Medical History
The premium for the policy increases when there is a pre-existing disease.
Duration of the Policy
The length of the health insurance policy will impact the premium of the plan. The premium tends to be lower for a higher-duration policy.
Habits
You are more likely to experience significant health problems if you smoke, drink, etc. These lifestyle habits affect the health insurance premium.
Occupation
The nature of your occupation or work influences the health insurance premium. The premium increases if you work in a harmful environment or have a stressful job.
Body Mass Index
Diabetes, obesity, heart disease, etc., are related to the BMI index. The insurance premium is higher for those with high BMI indices.
How to reduce Health Insurance premiums?
The following tips will help you lower your medical insurance premium:
Purchase Health Insurance Early
Age is a primary factor that influences your health insurance premium. Early purchase of Star Health Insurance’s Young Star plan results in a 5% lifetime discount. It is important to lock in a low premium rate for the health protection plan while you are well and in the prime of your life.
Consider Top-Ups
Top-up plans will help you increase your insurance protection, making you always prepared for medical emergencies within your budget. They also help you control your health insurance coverage and premium costs.
Comparing Various Health Insurance Plans
Think about and compare different health insurance policies before making a purchase. Though some insurance policies may have high premiums, higher coverage is not always guaranteed. Therefore, weigh all the advantages and disadvantages, including the features, exclusions, perks, etc., before making a decision.
Purchase Online
Buying your insurance online helps you save money. Normally, online purchasing is more economical than offline channels, lowering the annual premium liability of policyholders.
Select Family Floater Plans
Although the needs for health insurance are unique for every individual, these plans are made to fit all the members of a family.
A family-floater plan pays for all family members’ medical bills. However, it is considerably less expensive than if you had to purchase a separate plan for every member of your family.
Any family member who needs it due to an urgent medical situation may use the money assured under the plan.
Maintain a Healthy, Active Lifestyle
Your lifestyle significantly impacts the premium for your health insurance plan. Life-threatening diseases are less likely to affect those who don’t smoke, drink, use tobacco, or use drugs. As a result, people who lead healthy lifestyles get minimal premiums.
Busting Myths about Health Insurance
#1 People in good health don’t require health insurance
You can reap the long-term benefits of health insurance even when you’re healthy and young. Health insurance protects you from any unforeseen health.
#2 Insurance doesn’t cover pregnancy
There are insurance policies with maternity coverage subject to certain terms and conditions.
#3 Your entire medical expenses will be reimbursed
The amount of reimbursement depends on the policy. Most plans cover room charges based on the sum insured, and any excess must be paid by the insured. A policy may have sub-limits for other costs which are subject to partial reimbursement.
#4 Online health insurance purchases are not safe
Health insurance sales have gradually increased online. However, many believe that online transactions could result in fraud. This is untrue since insurers have launched online portals for easier policy purchases.
Key Benefits of Health Insurance Plans in India
Health insurance plans provide multiple health benefits to the insured depending on the policy terms and conditions. Here are the key benefits of buying health insurance plans in India:
Cashless Services : Star Health provides customer-centric services such as cashless facilities and promoting a healthy lifestyle.
Hospitalisation Expenses : We have comprehensive health plans covering medical expenses incurred before hospitalisation and follow-up treatment expenses after discharge.
AYUSH Treatment : Health insurance provides the cost for medical treatment through the AYUSH school of medicines, which includes Unani, Ayurveda, Siddha, Homeopathy, and Yoga.
Day Care Procedures : You can also avail day care treatments that need hospitalisation for less than 24 hours.
Pre-Existing Diseases : We at Star Health provide coverage for pre-existing diseases after you have completed the waiting period. The waiting period may differ based on the insurer’s policy terms.
Access to Telemedicine & Wellness Facilities : Star Health offers free health check with options of free vaccinations (influenza and pneumococcal), home health care, and OPD covers to opt for.
Though all have to be treated equally in terms of healthcare, women still need extra care for their health. This is because many women potentially manage their families as well as their work without taking time to care about themselves. On the Ministry of Labour and Employment page, it was stated that during 2022–23, the participation of women in the labour force increased to 37.0% (amended from time to time).
However, many women feel that caring for their health might lower their bank savings which they can rather spend on their family needs. So, to take care of the health of female members in your family, it is great to select an appropriate insurance policy.
How does health insurance cost differ depending on different conditions?
Health insurance costs differ because of factors like your age, existing pre-existing conditions (like hypertension or diabetes), lifestyle choices (like smoking), family history of illness, and the place you live (location impacts the cost of healthcare in that zone). An insurance company evaluates these "conditions" to check your risk levels. The health insurance cost differs depending on the following conditions.
1. Age
The health insurance premium amount varies with age, as older people are at a higher risk of illness and need extensive medical care.
2. Pre-existing Conditions
Conditions such as diabetes, hypertension, or thyroid problems result in higher premiums as they indicate a greater risk for the insurer.
3. Medical History & Family History
A history of repetitive illnesses or a family history of severe diseases can raise your premium, as it suggests a higher likelihood of future health problems.
4. Lifestyle Choices
Risky habits like excessive alcohol drinking or smoking can increase premiums.
5. Gender
Usually a minor factor, factors such as pregnancy, childbirth, and some gender-specific conditions could impact premiums.
6. Sum Insured
A higher coverage amount (sum insured) will directly result in a higher premium.
7. Type of Plan
Comprehensive policies with extensive coverage for hospitalisations, outpatient care, and other advantages will have higher premiums.
8. Deductibles & Co-payment
Choosing higher deductibles or co-payment amounts lowers your premium, but you need to pay more out-of-pocket when you make a claim.
9. Add-on Coverages
Extra benefits or riders for specific illnesses or treatments will raise the total premium.
10. Location
Premiums can be higher in regions with higher healthcare costs and expenses, called zone-based classification.
What is the right time to take the best health policy?
The right time to buy a health insurance policy is as early as you become financially stable, as premiums are significantly smaller and health insurance coverage advantages are better when bought at a younger age. Purchasing a health policy in your 20s and 30s provides lower premiums, comprehensive coverage, and the capability to develop a constant financial safety net before major expenses or health issues occur. But purchasing the best health policy(health insurance policy) at any age is advantageous for financial security, though premiums and potential exclusions will be higher in later years. Always choose the best policy considering factors like coverage amount, waiting period, etc.
Star Women Care Insurance Policy
Star Health Insurance offers the Star Women Care Insurance Policy was uniquely designed to meet the expenses for women healthcare. This health insurance offers two coverage options for the adult aged between 18 to 75 years, and girl child between 91 days to 25 years.
This health insurance for women serves as a reasonable approach for important healthcare expenses like health coverage for all day care procedures, non-medical items expenses, air ambulance charges, new born coverage, coverage for miscarriage due to accident, Ante-Natal Care expenses, AYUSH treatment, inpatient expenses, bariatric surgery hospitalisation expenses, rehabilitation and pain management charges, etc.
What is Star Women Care Insurance Policy?
Star Women Care Insurance Policy is a policy created particularly for females to cover diseases like breast cancer, neck tumor, arthritis, ovarian cancer, blood pressure, diabetes, and heart stroke.
Benefits of Star Women Care Insurance Policy
Star Women Care Insurance Policy has covered many expected benefits for women health care. The benefits are as mentioned below:
The inpatient expenses incurred on hospitalisation of at least 24 hours, like the room rent and boarding cost are covered.
Delivery expenses for a normal or caesarean (pre-natal and post-natal expenses), till a maximum of two deliveries in the lifetime of the policy are covered.
It includes the road ambulance charges, which is available only if the hospitalisation claim is accepted by Star Health & Allied Insurance Company.
Pre-hospitalisation medical charges incurred up to 60 days prior to getting admitted to a hospital.
It includes the post-hospitalisation expenses incurred until a maximum of 90 days after getting discharged from the hospital.
The expenses for the assisted reproduction treatment is included once in a policy year at the time of sub fertility.
The Utero Fetal surgery or repair costs including the fetendo fetal surgery, fetal image-guided surgery, EXIT procedure, and open fetal surgery are covered.
Voluntary Sterilisation expenses cover is available if the insured is married and is at a minimum age of 22 years old.
OPD medical consultation costs are included in this policy.
Also, this policy provides unlimited gynaecologist consultations via the Star Telehealth app.
Only 12 modern treatments, like stem cell therapy, intra vitreal injections, etc, are covered.
Exclusions of Star Women Care Insurance Policy
Though our Star Women Care Insurance Policy has many benefits, some expenses are not included under our policy. This health insurance for women excludes the below given expenses:
Sterility and infertility (except assisted reproduction treatment) expenses are not covered.
Charges of non-accidental miscarriages and intentional self-injury are not included.
Cost of dietary supplements and substances are not included.
This policy does not cover congenital external anomalies and dental treatment expenses.
It does not include expenses for obesity and weight control treatments.
Cosmetic or plastic surgery costs are not covered.
Expenses for treatment of alcoholism or drug addiction are excluded.
Expenses for change of gender treatments are not supported.
Latest Products Related to Health Insurance at Star Health
Special Care Gold, Star Health And Allied Insurance Company Limited (UIN: SHAHLIP23182V012223)
Star Health Insurance has introduced a ground breaking insurance policy in Braille, particularly designed for individuals with visual impairments. The “Special Care Gold” policy provides personalised coverage for those with a disability of 40% or greater. This initiative seeks to increase health coverage and support services for a vital yet underserved demographic.
This policy goes beyond conventional health insurance offerings by providing comprehensive support and coverage with disabilities. This policy creates the way for an inclusive insurance landscape, particularly for the 34 million visually impaired individuals in India. It democratises the access to quality health insurance and also promotes financial inclusivity by creating sustainable income opportunities for this marginalised community.
Super Star Plan (UIN: SHAHLIP25036V012425)
Super Star Plan is a long-term policy designed to offer flexibility and customisation to meet the evolving needs of customers. This plan is available for both individuals and families, featuring a five-year policy term. The Super Star plan provides modular coverage which grows as policyholders progress through various life stages.
This policy allows customers to tailor their coverage to their particular requirements. The plan aims to provide value and adaptability in an ever-evolving health insurance market.
Super Star Plan offers unparalleled flexibility, enabling individuals to customise their coverage during critical life moments. This plan establishes a new milestone in personalisation and ensures reassurance with comprehensive long-term healthcare.
Get all your Health Insurance related doubts clarified.
What is health insurance?
Health Insurance is an agreement between the insurance company and the insured person where the insured pays the premium amount to avail coverage in return. It provides coverage for incurred medical expenses of the policyholder.
Why is medical insurance important?
Medical Insurance acts as financial protection during unforeseen medical emergencies. At such times, medical insurance can take care of the hospital bills while you focus on your and your loved ones' well-being.
What is a Pre-Existing Disease (PED)?
A pre-existing disease is a health condition that the policyholder already has at the time of opting for a Health Insurance Policy. Such pre-existing diseases will be covered after a waiting period.
Can I have multiple health insurance plans?
Yes, you can have multiple mediclaim policies, provided you should be aware of the terms and conditions, which helps to avoid misconceptions during the claim process.
How can I earn discounts from Star Wellness Program?
Star Wellness Program is designed to keep people stay healthy. By taking part in our various wellness activities, the policyholders can earn wellness points. These points can be redeemed for premium discounts at the time of renewals.
Can I reduce my waiting period?
Most mediclaim policies have a fixed waiting period. However, in our Star Comprehensive Insurance Policy, you can reduce the waiting period for pre-existing and specific diseases from 36 to 12 months with Buy-back PED, an optional cover.
Enter your Name, Policy Number, Date of Birth and other details as asked
Choose your payment method and renew your policy
You can also renew your policy offline by calling us at 1800-425-2255 or 1800-102-4477 or visiting a nearby Star Health Insurance branch.
What is a pre-authorisation request?
A Pre-authorisation request is a formal request to raise a cashless claim for the treatment taken in a Network Facility. You need to fill in the details of the insured person as asked in the Pre-Authorisation form and submit the same at the Network Hospital where the treatment is taken. Once the Insurance Company verifies and approves it, the cashless claim will be settled directly at the Network Hospital.
Why do I need medical insurance?
Medical insurance plans assist you in protecting yourself and your near and dear ones from any financial risks or uncertainties that arise due to a medical emergency. The best health insurance plan from a reliable insurance provider can help you protect your hard-earned savings and assets when medical emergencies are on the rise.
What is the maximum number of claims allowed over a year?
Any number of claims is admissible to the extent of the Sum Insured and bonus (if any) under the policy.
What is family floater plan?
When your entire family (self, spouse and dependent children) can be covered under one Medical Insurance Plan, it is called the Family Floater Health Insurance Plan. The plan will cover all the medical expenses, including those arising out of sudden illness, accidents and day care procedures/treatments for your family members as per the policy conditions.
My wife and children reside in Mysore while I live in Bangalore. Can I cover all of us in one policy?
Yes, you can cover the entire family under a single mediclaim policy, irrespective of where they reside. Your health insurance policy is valid across India.
Does health insurance cover diagnostic charges like X-Rays, MRI or ultrasound?
Health Insurance policies provide cover for diagnostic tests like X-rays, MRI, blood tests and more, provided the diagnoses are carried out for and during in-patient hospitalisation of the insured person. The diagnostic tests undergone for evaluation/investigation without the positive existence of illness are not payable.
Does medical insurance cover the treatment expenses for Pre-Existing Disease (PED)?
Under any Health Insurance Policy, pre-existing diseases and their complications will be covered after a certain waiting period which is known as time-bound exclusions. At Star Health we offer policies that cover pre-existing diseases after one year of continuous renewals. Coverage for pre-existing diseases and their complications is product/plan specific. We request you to visit our policy clause to know more about the waiting periods and exclusions that are exclusive for every policy.
I have an insurance cover provided by my employer for Rs. 4,00,000 covering my entire family. Can I still take another family Health Insurance plan from you?
Yes, you can take a family health insurance plan from us subject to providing the details about your existing policy. The best option would be a top-up plan. For example, Star Super Surplus Policy provides up to 1 crore coverage with a defined limit of 3 lakhs which would be very economical and affordable.
What is hospital under mediclaim health insurance policy?
Under medical insurance, a hospital refers to an institution that offers various medical treatments and performs medical procedures to take care of the patient. For a hospital to be qualified, it should have qualified medical practitioners available around the clock.
A minimum number of beds of 15 in urban and 10 in rural, works 24/7, should have all facilities like ward boys and nursing, ICU and OT, registered as a hospital with the local authority. These are only the minimum qualifications of a hospital.
What are network and non-network hospitals in health insurance?
Network Hospitals are hospitals that work in agreement with Star Health Insurance to provide Cashless facilities across India. Non-network hospitals do not work in agreement with Star Health Insurance so, cashless treatment facilities cannot be availed in Non-Network hospitals. Click here to locate the nearest network hospital.
What is the claim process for non-network hospitals?
The insured gives prior intimation about the treatment and the insured pays the expenses himself to the hospital and then claims for a reimbursement of those expenses within 15 days from the date of discharge.
Documents to be submitted for Reimbursement claims.
Duly completed claim form.
Pre-admission investigations and treatment papers.
Discharge summary from the hospital.
Cash receipts from the hospitals and chemists.
Cash receipts and reports for tests done.
Receipts from doctors, surgeons and anesthetists.
Certificate from the attending doctor regarding the diagnosis.
Copy of PAN card cancelled cheque or NEFT Details.
Can a request for claim be rejected/repudiated?
A request for authorization for claims may be rejected by Star Health Insurance’s doctors based on various reasons.
Reasons why your claim could be rejected but are not limited to:
A claim for Time Bound / Permanent exclusions in a health insurance plan
If Material Facts, are Non-disclosed / Mis – Represented / Fraudulent claims
Claims from Excluded Provider (only Payable during a Life threatening situation / accident up to the stage of stabilization)
If you fail to submit the documents required for the claim
What is the procedure to avail cashless facility during inpatient hospitalisation?
Fasten your cashless facility in our network hospitals by following simple, six-step process.
Approach the insurance desk at a network hospital and request an intimation.
Intimation can be done by calling 044 6900 6900 / 044 4674 5800 e-mail us : support@starhealth.in.
Submit your Star Health Insurance ID card for identification, pre-admission investigations and doctor’s consultation papers(if any) to the hospital.
Network hospitals will verify your identity and submit a duly filled pre-authorization form to Star Health.
Our doctors verify all the submitted documents before processing the claim as per terms and conditions. An assigned field doctor may visit the patient at the hospital (only if a processing doctor feels to get more information and triggers the field visit).
After discharge, the hospital will send the claim documents to the company and the authorized amount will be settled directly to the hospital.
Note: The difference between the approved amount and actual amount has to be borne by the insured.
What is health card?
A health card is like an identity card issued by your health insurance company to the policyholders. It contains information like the policyholder's name, date of birth, policy number and policy name. To avail cashless treatment facility, you need to produce your health card at the network hospital.
Is there an income tax exemption for health insurance policies?
Yes, a premium paid under the Health Insurance Policy is exempted from Income Tax under section 80D of the Income Tax Act. The exemption is up to Rs. 25,000 for an individual covering their family and dependent children.
In case the proposer intends to cover their parents below 60 years under medical insurance, they are eligible for a deduction of another Rs. 25,000 under section 80D. If the age of the parent to be covered is above 60 years, the deduction available is Rs. 50,000 under the same section. If two family members above the age of 60 are insured under one policy, then the deductible tax amount extends to Rs 1 lakh.
Is a medical check-up necessary before buying a Health Insurance Policy?
Under Star Health Insurance company pre-insurance medical screening is product/plan specific. Please refer to our policy conditions to know more about the requirements, before buying a Health policy.
I am foreign citizen, can I take a health insurance policy for my child who is continuing further studies in India?
Yes. However, insured can only make claims for treatments taken in hospitals in India within the policy period.
Does any health insurance plan cover expenses for outpatient treatment?
Certainly. Star Health offers many plans that provide coverage for outpatient treatments. We recommend Star Comprehensive Insurance Policy designed to give you extensive coverage right from in-patient hospitalisation, daycare procedures, outpatient consultations, treatments, etc. We also recommend Star Outpatient Care Insurance Policy for your specialised needs on OP care. Please visit our website to know more about our policies.
I have been diagnosed with Diabetes mellitus for the past 5 years. Can I take a mediclaim policy with you?
Yes. Any disease/illness diagnosed or taking treatment should be disclosed and will be considered as a pre-existing disease which would help them during any claim at a later date.
We have various options to address customer needs.
Option 1: Under a standard policy, the waiting period varies for pre-existing diseases (diabetes mellitus/hypertension), which are covered after a certain period, like 36 months, based on the products/plan opted for.
Option 2: Innovative product designed only for diabetes called Diabetes Safe Insurance Policy which covers persons with a history of diabetes. The plan not only covers diabetic complications but also other than diabetic complications. To know more about the Diabetes Safe Insurance Policy, please visit Diabetes Safe Insurance Policy.
Is there a health insurance plan to cover my mother who is more than 65 years old and has been diabetic for the past 10 years?
Yes, provided less than 75 years. Senior Citizens Red Carpet Health Insurance Policy is specially designed to give cover elderly people /s in the age group of 60 and 75 years along with a life-long renewal option. A nominal co-payment of 30% is applicable for all claims under this policy. Above all, pre-existing diseases and their complications are covered after a period of about 12 months.
Can I take a health insurance plan for my 3 year old child?
Yes. A health insurance plan can be given to a child of 3 years old provided the parent(s) is the proposer.
Can I avail health insurance plan if I am not an Indian national but live in India?
Yes, foreigners living in India can be covered under a Health Insurance Plan. However, the coverage would be restricted to only treatments performed within India.
How does planned hospitalisation work under health insurance plans?
For planned surgery, approach the hospital prior to the date of admission and send the completed pre-authorization form. Planned Hospitalization can be intimated between 7 to 10 days in advance.
Will I be covered for pre and post-hospitalisation?
Yes. Considering the expenses incurred for pre and post-hospitalisation, most Health Insurance policies cover them. Such expenses are covered if they are related to the in-patient hospitalisation for specific days mentioned in the policy clause.
What are the benefits of buying health insurance plans online?
Today, in the digital world and the current pandemic situation meeting people would be of high risk. Hence, buying health insurance online is ideal. When you buy health insurance plans online, you deal with the insurance company directly. You can ask them your doubts about the policy and get it clarified which is authentic and updated. Enjoy the benefit of 5% premium discount on your first purchase. Another greatest advantage of buying medical insurance online is that policy issuance is faster online, allowing you to save time with just a click.
Can health insurance premiums be paid monthly?
Currently, customers have the choice of paying health insurance premiums monthly, quarterly, half-yearly and in annual installments.
What does cashless hospitalisation mean?
Cashless hospitalisation enables you to use hospital services without having to worry about paying hospital expenses. The insurance provider works directly with the hospital to pay the expenditures according to your insurance policy.
Cashless hospitalisation is applicable for both planned and unplanned hospitalisation. During planned hospitalisation, you submit a request for cashless hospitalisation to the insurance provider before entering the hospital. In case of unplanned hospitalisation, you can contact the insurance company after being admitted.
As per the insurance policy clause, the insurance company will provide coverage for both planned and unplanned hospitalisations.
Can we claim medical bills in insurance without hospitalization?
Yes, you can claim medical bills without hospitalization through health insurance if your medical health insurance plans cover OPD or domiciliary hospitalization.
Is it possible to buy health insurance without medical test?
Yes, you can purchase health insurance without a medical test if you are under a particular age and do not have pre-existing conditions. But it's better to get a medical examination before you buy health insurance.
What is the medical insurance premium deduction?
Below Section 80D of the Income Tax Act, you can avail of a tax deduction of a maximum of Rs 25,000 every year for medical insurance premiums. When you buy health insurance, you could ask about the details of the medical insurance deduction.
What is the medical insurance for pregnancy?
Medical insurance for pregnancy, also called maternity insurance, is a health insurance plan that offers coverages for pregnancy-related expenses. It can include prenatal care, delivery, and postnatal care.
What are the 4 most common medical insurance plans?
There are more medical insurance plans. Here are the four most common types of medical insurance plans are : 1. Individual Insurance Plan : This plan is tailored for a single person, offering insurance coverage for their individual medical expenses. 2. Family Floater Plan : This plan offers coverage for the whole family, like parents, children, and spouses below a single policy with a shared sum insured. 3. Senior Citizen Plan : This type of plan is particularly designed for people above 65 years of age, addressing the unique healthcare requirements. 4. Critical Illness Plan : This plan offers insurance coverage for the treatment of critical illnesses such as heart disease, cancer, and kidney disease.
Does medical insurance cover 100% cost?
No, medical insurance rarely only offers coverages 100% for all medical or health care costs. While plans might offer cover for a substantial portion of expenses, many plans have limitations such as deductibles, coinsurance, and out-of-pocket maximums.
Why do health insurance indians prefer, as per affordability?
Health insurance Indians prefer according to the affordability to safeguard themselves from high medical inflation and conserve cost savings at the time of medical emergencies, since the cost of healthcare is rapidly rising. Affordability is important as it permits the management of costs through smaller monthly premiums and offers access to necessary medical care, thus reducing financial ruin from unexpected hospitalisation expenses.
Can I take medical health insurance for families?
Yes, you can take medical health insurance for your family via a family health insurance plan (also known as a floater plan) that helps coverages for your spouse, dependent children, and sometimes even dependent parents below a single plan and premium. This medical health insurance offers unified coverage for all the members in a family, thus sharing the sum insured and providing an easier and cost-effective method to handle medical expenses when compared to individual plans.
Which type of medical insurance Indians choose the most?
No one can precisely tell which particular medical insurance Indians choose the most, because Indians buy many types of health insurance. There are many types of health insurance to buy, like critical illness insurance, Maternity insurance, Individual health insurance, Personal accident insurance, senior citizen health insurance, family floater health insurance, top-up health insurance and group health insurance.
How to apply for medical online insurance?
To apply for medical online insurance, choose an insurance company or comparison website, complete filling out an online application with personal and medical information, upload needed documents, make a premium payment online, and then get your policy documents through email. It's important to research plans, compare features such as the sum insured and hospital networks, know exclusions, and ensure the policy matches your budget and medical requirements before you apply.
Which factors are considered in the health insurance top up plan comparisons?
While you compare health insurance top-up plans, the key factors include the deductible amount you select, the coverage limit (sum insured) provided, any extra benefits and features such as pre- and post-hospitalisation coverage, the plan's premium amount, and the network hospitals available for cashless treatment. You must also check for waiting periods, co-payment clauses, and see the differences between top-up and super top-up plans.
Is it worth having health insurance for above 70 years?
Health Insurance for Senior Citizens who are aged above 70 years is needed to meet their unique health requirements. From a financial view, Senior Citizens, getting standard treatment for such chronic diseases, might reduce their savings due to the increasing medical costs and make it hard to set their retirement savings targets.
How much time does it take to buy health insurance online?
To buy health insurance policy online, it's a relatively quick process. The original transaction usually takes less than an hour if you're prepared with your details and select a plan quickly. These steps involve visiting the insurer's website, comparing health insurance plans, filling out the application, making a payment, and getting your policy documents through email.
What are the documents needed to buy health insurance online?
You must submit basic identity and address proof (such as the Aadhaar, PAN, etc.) to begin with your health insurance policy purchase. You must also require extra paperwork, like hospitalisation information or medical bills, while you file cashless or reimbursement claims.
How do I buy health insurance online?
To buy health insurance online from Star Health Insurance, go to the website at www.starhealth.in, tap "Buy Now" and complete filling in your personal information, such as your name, age, email, and PIN code, to choose the right plan and make a payment to finish the purchase. When you answer "How do I buy health insurance online"?, don't delay to try to choose the option.