Cashless claims
Simple ways to file Cashless Claims online
Now you can intimate your Cashless Claim online with Star Health Insurance. Whether it is a planned hospitalisation or an emergency hospitalisation, you can file a Cashless Claim at your convenience using any one of the three ways.
This user guide will help you easily apply/intimate a Cashless Claim with Star Health Insurance.
App
Apply for cashless claim directly on WhatsApp from your mobile.
1. Say 'Hi' on our WhatsApp Number - 95976 52225
2. Select Claims
3. Select File a Claim
4. Select Health Claim
5. Select Yes
6. Select Health
7. Select Policy Number
8. Enter the Policy Number
9. Enter the Intimator's Contact Number
10. Enter the OTP sent to your mobile number
11. Enter your Email ID
12. Enter the Attender's Mobile Number
13. Select the Insured Person Name
14. Enter the Reason for Admission
15. Enter the Hospital Admission Date
16. Select Medical Treatment (or For a Surgery)
17. Select hospital type Network
18. Enter the Pincode
19. Click Hospital List
20. Select your Hospital from the list
21. Select Confirm
22.Your Claim Intimation Number will appear now
**Note down the Claim Intimation Number for your future reference.
