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Policies where the risk commencement date is on or after 1st October 2024, all the policy servicing shall be as per the IRDAI (Insurance Products) Regulations, 2024 dated 20th March 2024 and Master Circular on Health Insurance Business dated 29th May 2024

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STAR HEALTH INSURANCE

Portability Plans

Considering a switch in your health insurance? Choose a smoother path. Port your existing policy to Star Health with continued benefits. Experience seamless transition, enhanced coverage, and reliable service. Make an informed move.

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All Health Plans

Best Portability Health Insurance Plans to secure yourself

Arogya Sanjeevani Policy, Star Health and Allied Insurance Co Ltd.

Rural Discount: 20% discount on premium for the rural population 

Modern Treatments: Get cover for Modern treatments up to 50% of the Sum Insured 

AYUSH Cover: Covers hospitalisation expenses towards AYUSH treatments

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Trending

Family Health Optima Insurance Plan

Automatic Restoration: 100% of the Sum Insured is restored thrice in a policy year  

Additional Sum Insured for Road Traffic Accident: The Sum Insured is increased for Road Traffic Accident on exhaustion of the limit of coverage 

Recharge Benefit: Get additional indemnity once in a policy year on exhaustion of the limit of coverage 

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Medi Classic Insurance Policy (Individual)

Restoration Benefit: 200% of the basic Sum Insured is restored once in a policy period 

Road Traffic Accident: The Sum Insured is increased for Road Traffic Accident on its exhaustion 

Long-Term Discount: If the policy is opted for a term of 2 or 3 years, then a discount on the premium is available

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Star Comprehensive Insurance Policy

Automatic Restoration: Get 100% of the basic Sum Insured restored once in a policy year 

Buy-back PED: Optional cover to reduce the waiting period in respect of Pre-Existing Diseases 

Mid-term Inclusion: Newly married/wedded spouse and new born baby are covered on payment of additional premium

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Star Health Assure Insurance Policy

Family Size: Covers 6 adults and 3 children including, self, spouse, parents and parents-in-law 

Automatic Restoration: Sum Insured will be restored unlimited number of times and a maximum up to 100% each time

Long-Term Discount: If the policy is opted for a term of 2 or 3 years, then a discount on the premium is available

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Star Health Gain Insurance Policy

Wide Cover: Provides broad cover for both in-patient hospitalisation and outpatient expenses 

Modern Treatment: Expenses are covered either as in-patient hospitalisation or day care procedures 

Outpatient Benefit: Outpatient expenses incurred at any networked facility are covered

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Star Health Premier Insurance Policy

Special Policy: Designed for people aged 50 years and above without any maximum age limit 

Pre-insurance Screening: Pre-insurance screening is not required to avail this policy 

Health Check-Up Discount: 10% premium discount is available if listed health check-up reports are submitted at the inception of the policy and subject to the findings in the submitted report

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Star Hospital Cash Insurance Policy

Lump-Sum Benefit for Hospitalisation: Designed to provide daily cash benefit for incidental expenses on hospitalisation 

ICU Hospital Cash: Get up to 200% of the hospital cash amount (per day) in case of ICU hospitalisation 

Accident Hospital Cash: Get up to 150% of the hospital cash amount every 24 hours of hospitalisation in case of accidents

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Star Women Care Insurance Policy

Unique Cover: A specially designed policy that provides multi-fold benefits for women 

Automatic Restoration: 100% of the Sum Insured is restored once in a policy period 

Delivery Expenses: Normal & C-section delivery expenses are covered (including pre and post-natal)

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Super Surplus Insurance Policy

Top-up Plan: Get enhanced health coverage at an affordable premium 

Recharge Benefit: Get additional indemnity on exhaustion of the Sum Insured at no additional cost 

Long-Term Discount: If the policy is opted for a term of 2 years, then 5% premium discount is available

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Young Star Insurance Policy

Automatic Restoration: 100% of the Sum Insured is restored once in a policy period 

Mid-term Inclusion: Entitles you to add newly married or wedded spouse, legally adopted child and new born baby in the middle of the policy year 

Loyalty Discount: 10% discount for opting the policy before 36 years and continuously renewing it beyond 40 years of age

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Super Star

No Limits, Just Benefits: Unlimited Restoration, Unlimited Renewal Bonus, Unlimited Sum Insured. Your protection never stops.

Freeze Your Age: Lock in your age and keep your premiums young until you make a claim.

Trusted Hospitals, Any Room: Choose from top-tier hospitals nationwide; you can pick any room at no extra cost.

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PORTABILITY

What is portability?

What if your current health insurance company doesn't meet your needs? You must adhere to the terms of the policy because you purchased it. However, choosing a new health insurance plan can be difficult because the waiting period, bonuses, and benefits will all be new. Switching health insurance concept was introduced by the Insurance Regulatory and Development Authority of India (IRDAI) with clear health insurance portability guidelines, which entitles the insured to port their policy from one insurer to another in case of dissatisfaction with the current policy or insurer.


The primary benefit of medical insurance portability is that you can retain the continuity benefits of your existing Health Insurance policy while porting.

BENEFITS

What are the benefits of portability?

If you are dissatisfied with your current Health Insurance policy, or if you feel that the Health Insurance policy of another insurer is better than yours, then portability can benefit you. Here are some of the benefits. 

Affordable Premium

The premium of Health Insurance varies from plan to plan. The cost of the premium can be reduced by comparing and selecting the best Health Insurance plan that offers extensive coverage at an affordable premium.

Continuity Benefits

The major concern of opting for a new policy is that the continuity benefits and waiting period will begin anew. Portability allows you (Insured) to transfer your continuity benefits and waiting periods to the new policy.

Better Service

Porting your policy to the best service provider will benefit you in getting excellent customer service and hassle-free claim assistance. If you choose the best service-providing Health Insurance company to port your policy then you are assured of the high-quality and prompt service.

Comprehensive Coverage

Your existing Health Insurance plan may miss out on certain benefits. If you find that other Health Insurance companies cover these omissions, then porting is the best opportunity, as you can be assured of broader coverage that will be helpful during critical times.

Sum Insured

When porting the policy, the accrued bonus otherwise known as cumulative bonus or no-claim bonus is also added to the Sum Insured of a new policy. This ensures that you never miss out the earned bonus of the existing policy. 

Affordable Premium

The premium of Health Insurance varies from plan to plan. The cost of the premium can be reduced by comparing and selecting the best Health Insurance plan that offers extensive coverage at an affordable premium.

Continuity Benefits

The major concern of opting for a new policy is that the continuity benefits and waiting period will begin anew. Portability allows you (Insured) to transfer your continuity benefits and waiting periods to the new policy.

Better Service

Porting your policy to the best service provider will benefit you in getting excellent customer service and hassle-free claim assistance. If you choose the best service-providing Health Insurance company to port your policy then you are assured of the high-quality and prompt service.

Comprehensive Coverage

Your existing Health Insurance plan may miss out on certain benefits. If you find that other Health Insurance companies cover these omissions, then porting is the best opportunity, as you can be assured of broader coverage that will be helpful during critical times.

Sum Insured

When porting the policy, the accrued bonus otherwise known as cumulative bonus or no-claim bonus is also added to the Sum Insured of a new policy. This ensures that you never miss out the earned bonus of the existing policy. 

Affordable Premium

The premium of Health Insurance varies from plan to plan. The cost of the premium can be reduced by comparing and selecting the best Health Insurance plan that offers extensive coverage at an affordable premium.

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Procedures for porting a Health Insurance policy

Health insurance port is not a complicated process when done correctly. Understanding the steps involved in portability in insurance helps ensure a smooth transition to a better plan. Here's how to initiate a health insurance port effectively:


Intimation
Notify your current insurance company at least 30 days before, but not earlier than 60 days prior to the renewal due date of the existing policy.


Raise Request
Raise a request to the new insurance company within the same period


Portability Form
Choose the policy that meets your need and submit the filled portability form to the new insurer

 

Verification Process
Your request for portability will be approved once the necessary verification has been completed and the submitted document is free of errors
 

What are the documents required to port a Health Insurance policy?

Different insurers may have varying procedures, but the common documents needed for portability in insurance include:

 

  • Existing Policy Document
  • Identity Proof
  • Address Proof
  • Filled Portability Form
  • Medical Document (if required)
  • Claim Document
  • Declaration of no claim
     

Ensure these are scanned and ready if you plan to port health insurance policy online.

Can your request for Health Insurance portability be denied?

While medical insurance portability is designed to be consumer-friendly, in some cases your health insurance transfer request can be denied by your health insurance provider due to certain missteps.

 

Your request to port health insurance policy online may be rejected due to:

 

  • Submitting incomplete or incorrect documents
  • Misleading Information
  • Delay or not submitting the required documents
  • Renewal of the existing policy before initiating portability in insurance
  • Multiple claim history
  • Missing the 45-day window before renewal
  • Providing misleading medical information
  • Having a history of multiple claims or policy lapses

Being proactive and transparent during the process helps avoid these issues and ensures a successful transition.

 

Health Insurance portability rules

Here are the rules to port health insurance policy online that should be noticed before porting the Health Insurance policy.

 

  • Request for portability can be raised only at the time of renewal of the existing Health Insurance policy
  • The decision of porting should be communicated to the existing and new insurance companies within the mentioned intimation period. Usually, the intimation period is at least 30 days before the date of renewal of the existing Health Insurance policy. The prior intimation will avoid confusion and misconceptions during porting
  • There are no additional charges for porting 
  • While porting to a new insurance provider, the continuity benefits and waiting period of the existing Health Insurance policy can also be carried along
  • The insured can intimate a request for increasing the Sum Insured, however the same should be approved by the insurance company 
     

Understanding Health Insurance Port Time and Waiting Periods

 

Timing is crucial when initiating a health insurance transfer. The IRDAI mandates that portability requests must be submitted at least 45 days before the renewal date of your existing policy. This window is referred to as the health insurance port time, and adhering to it ensures that your application is processed without delays.

 

Another critical factor is the health insurance portability waiting period. While porting allows you to carry forward the waiting period already served, any enhancement in coverage or sum insured may come with a fresh waiting period for those additional benefits. For example, if you’ve completed two years of a three-year waiting period for a pre-existing condition, the new insurer will only impose a one-year wait for that condition—provided the coverage remains unchanged.

Things to Keep in Mind Prior to Porting Health Insurance

When considering the portability of health insurance, consider the following:


Current Coverage Evaluation
Review the coverage provided by your current policy. Identify gaps or benefits not covered under your current policy and look for a new policy that covers those areas.


Premium Evaluation
Compare the premium of the new policy with your current policy. Ensure that the new policy offers enhanced coverage and benefits at a reasonable cost.


Hospital Network
Ensure the hospital network covered by the new insurer is comprehensive. Confirm your preferred hospitals for treatment are covered under their network.


Claim Settlement Ratio
Evaluate the claim settlement ratio of the new insurer. The higher the claim settlement ratio, the better their record in settling claims, offering a smooth experience in an emergency situation.


Customer Reviews
Review customer feedback and ratings of the new insurer. This will give you insights into their quality of customer service and reputation.

Types of Health Insurance Plans Available for Portability

There are a number of health insurance plans available for portability. Each plan is designed to meet some particular needs and requirements. Knowing these types can help you choose the best plan:


Individual Health Insurance Plans
These are individual plans and provide coverage for hospitalisation, surgeries, and other medical expenses.


Family Floater Health Insurance Plans
These plans cover the entire family under one sum insured. They are economical and provide extensive coverage for all the family members.


Senior Citizen Health Insurance Plans
Senior citizens above 60 years can especially buy these plans. They provide comprehensive coverage for age-related diseases and pre-existing illnesses.


Critical Illness Insurance Plans
These plans provide a lump sum amount on the diagnosis of critical diseases like cancer, heart attack, and stroke. They help cover the heavy expense of treatment of such diseases.

Personal Accident Insurance Plans

These plans provide coverage for accidental injuries, disability, and death. They provide financial help for medical treatments and other accident-related expenses.


How to Make Sure the Portability Process Goes Well


Take these actions to guarantee a seamless porting process:


Recognise Your Needs
Evaluate your existing coverage and determine whether you require any additional benefits. This will assist you in selecting the best plan.


Investigate and Contrast
Examine various health insurance plans and contrast their advantages, costs, and coverage. Make an informed choice by using online comparison tools.


Verify Your Eligibility
Make sure you fulfill the requirements for the new plan's eligibility. Age restrictions, pre-existing medical issues, and other elements are included in this.


Full Documentation
Accurately fill out the portability form and collect all required documentation. Fill out the form and send it in by the deadline.


Follow-up
To guarantee a seamless transfer, maintain communication with both the new and current insurers. Check-in on the progress of your portability request and take quick care of any problems.

Conclusion

Health insurance portability gives policyholders the flexibility to switch to improved plans without losing the benefits they have already earned. And the advantage offered by medical insurance portability empowers policyholders to take control of their healthcare coverage. Understanding what portability is in health insurance and following the health insurance portability guidelines can help policyholders make the correct choice. With insurance portability, you can get full coverage, low premiums, and great customer service. If you are porting your health insurance policy, make sure you follow the steps, submit the documents, and follow the rules to have a smooth and trouble-free experience.